With over 165 complaints to the Better Business Bureau (54 in 2024 alone) and a mere 1.65 stars out of 5 from BBB reviews…this is a high-risk company to buy or get RV service from. With that F rating from the BBB, 2.7 stars out of 5 on trust pilot, 2 stars out of 5 from 100+ yelp reviews at their flagship Orlando dealership…how is this company still operational? It all comes down to providing no customer service and selling in volumes. It’s common for private equity funded companies to not have any concern for the human being, just the margin of profit behind that human being’s purchase. I don’t think it is coincidental that fourteen of the 17 blue compass suits posted on their website are white males (alarmingly, they all have a similar haircut!). My personal encounter with Mike, the regional VP for AZ and New Mexico was typical. He was amicable but continued the perma-lies, typical of companies desperate for dollars. He couldn’t even get me the Keystone packet of information/manuals that was missing from my RV (yes, a grade school kid could probably even solve this). Promising me calls from a local dealership to resolve warranty issues and a shipping confirmation that never came. I don’t think this lack of help to you the buyer would be unexpected in your dealings with Blue Compass. If you look on the Blue Compass website, you won’t find any way to contact the corporate office, because they would be inundated and flooded with complaints. In my case, I left several messages to a corporate line I located. Customer service costs them time, and that means less money for their investors. The purchase of many local dealerships has reduced the choices you have for a RV-so if you have to buy from Blue Compass just understand no service begins the moment you agree to the purchase. I think for those of us who optimistically see the website, have a pleasant call or interaction with a dealership and/or are excited by the low prices…we just can’t imagine being fooled or lied too. Well, sadly as soon as you agree to that big RV purchase….Blue Compass turns into their evil alter ego, GREED. They won’t apologize to you, but I want to say I am sorry if you have lost thousands of dollars, time you will never get back, trust in the RV community and simply suffered heartbreak. Show less