Keystone Alpine reviews

I have had this RV for 10 months. I decided to pay the extra $10k for the full body paint and I have been dealing with Keystone for 3 months to get the paint issues resolved. There are large sections of paint that is just peeling off the front cap. There are now 2 "soft ball" size sections of paint that has just peeled off the front cap and several other areas and now Keystone will NOT stand behind their warranty as they are stating they are caused by rock chips. I explained to Keystone that rock chips should not cause the paint to peel off the trailer in large (3"-5") pieces as it appears there was either an issue when they painted the trailer or an issue with the paint. At this point Keystone basically told me it is my fault and won't do anything about it. DO NOT BUY A KEYSTONE PRODUCT! Holiday World who I bought it from is also no help!! Show less

Cheaply made. Rocks under linoleum, wood so cheap, it peals off, the back drops come loose and won't glue back. Walls are made cheaply. Couch broke and kitchen chair broke right after warranty. Would not buy Keystone Alpine again. Remember, this was sold to plus as an "luxury coach". Show less

The 2020 Keystone Alpine 3712KB is an outstanding fifth wheel that combines luxury, comfort, and practicality in a beautiful package. The five-slide open floor plan provides an incredibly spacious living area that feels like home. The modern features, such as the leather couches with seat heaters, fireplace, and stylish kitchen, elevate the experience. What truly sets this RV apart is its attention to detail and convenience. The large walk-in pantry and abundant storage throughout make it easy to keep everything organized. The walk-in shower and washer and dryer in the master suite are excellent additions, making long-term travel much more comfortable. The hydraulic leveling system takes the hassle out of setup. Overall, the Alpine 3712KB is perfect for luxury and functionality in a fifth wheel. Highly recommended Show less

Tankless water heater stopped working after one week and being under warranty keystone would not refund the full amount we paid to replace it. We had many issues with our 2024 alpine. I doubt we’ll ever get another one. Very disappointed. Very expensive living. Show less

This floor plan is very livable with opposing slides and an island kitchen. I look for accessibility while on the road. Meaning access to the bath, bed and refrigerator while the slides are in. Dual fuel refrigerator stays cold with propane. Show less

I really like this floor plan with the island for efficient cooking for two people. When the slides are in, I can access one side of the refrigerator for quick snacks and drinks or storing groceries after shopping on the road. The bathroom is accessible for quick stops without putting the slide out and if needed in truck stops. The bed is also accessible. There are important points to consider when traveling. We lived in ours for several years and were very comfortable although we replaced the loveseat to save our backs. Show less

Over all nice rig. and it pulls very nicely considering it weights 16.5K. I love the Lippert Road Armor Pin box. It almost completely eliminated chucking going across bridges etc. Storage is plentiful especially in the kitchen. My major complaint is the bathroom is all the way in the back, visitors have to travel through the bedroom to get to the bathroom. Also if you need to stop along the road to use the bathroom, you have to open the dinning room slide and the bed to get to the bathroom. The push button light in the bathroom is not conveniently placed. that light is all the way at the end of the counter under the cabinet, you need a long arm to get to it. The barn doors are in a constant need of repairs, There are no outside lights other than the awning lights especially on the drivers side and no lights in the front where the front storage is. There is a light inside the storage compartment but it is up high and hard to reach. This unit has only been pulled a few times and already one of the Lippert schwintek slides needed to be repaired. The most important complaint is the steps leading to the bedroom are 10 inches apart. coming down the steps at night are a very real trip hazard. one of my guest fell and severely injured her face. I have since had to add a bottom 6 inch step and a 4 inch addition to the next step. I now have a 3 step set up that reduced the 10 inch steps to 3-6 inch steps. I used exercise steppers to accomplish this: they have 14 inch treads. I can't believe Keystone allowed this hazard to get through engineering. The other complaint is the Lippert slide controllers are difficult to get to. the one for the ODS living room slide is behind a panel that can only be reached by crawling into the front DS compartment and removing a partition behind the city water compartment. Also, for a 2020 model year, you would think Keystone would have install smart TV's, this RV has Furrion dumb TV's in front and in the rear. The Furrion entertainment system is very cheap. If you want a decent entertainment system you will have to purchase it yourself. Show less

We have nothing but great experiences with this fifth wheel, all the way around! Easy to set up and take down, hauls great, very good quality interior and exterior! Would definitely recommend to anyone looking for a new RV, super happy with it! Show less

Each time we use this RV something needs repaired. So far we have had to rehang the bedroom door four times, bathroom doors three times, several walls have come loose and had to be restapled, parts of the ceiling now need restapled, the stairs to the bedroom collapsed on me and my husband had to repair them ( they were missing part of the frame work needed to support them), the head board fell off. We have had to repair the furnace and water heater (twice). The polar package is worthless as we camped and it got down into the teens the camper froze solid. My sisters Forest River camper did not freeze. Because everything froze the pump in the water heater broke as well as a value in the toilet. We repaired both these things. While on a trip the rear storage compartment door would not shut and we had to remove it, cut the hinge and replace it. Stabilizers hang down too low (we had someone run up to us at one camp site yelling we forgot to retract them, yet they were all the way up. This RV is a piece of junk and Keystone does not stand behind what they make. We complained to the attorney general about the advertising for the polar package. Keystone called and left a message for us to call. We called back and left a message. Still waiting for them to call us back that was over a year ago. Show less

Every time this thing gets on the road, get ready for something to break or fall off! Biggest complaint is on the glass shower doors that hit together WHEN THEY ARE LATCHED IN PLACE and BREAT! Keystone won't do anything about it or the design, you pull out the frame and add a shower curtain. Covers and fairings blow off while you are driving, inside trim comes loose. Oh yes those lovely sliding doors that NO ONE can fix. Now they tell us we have to purchase barn door hardware from a home improvement store to repair them to slide. NEVER AGAIN! Wait for the TikTok video because it's coming! Show less