Surveyor reviews

We recently bought our new camper from RV Nation. We love the layout and overall quality of the camper except for the leaking water heater which leaked water as soon as we turned on the pump. RV Nation isolated the problem and turned into Forest River Warranty for approval. It took days and multiple follow ups to get Forest River to review and approve the warranty. I am told it is taking over 12 weeks to get parts delivered to the deal for repairs. I tried calling Forest River who has directed me to a mailbox that says they have moved their office. I am not getting any response. We have planned multiple camping trips that have been prepaid and it now looks like we will not be able to use the "NEW" camper all summer. By the time we use it, our 1 year warranty will have expired. I am amazed that we cannot get a brand new camper that has never been used immediately fixed. Horrible service, horrible warranty, no accountability. This is a clear buyer beware situation if you have any warranty needs or support. Show less

I like the many luxury packages. The tv swings from the Livingroom into the bedroom. The SLIDEOUT also increases the Livingroom space. Lots of storage especially for a 22' trailer. Large front storage and under queen bed storage is nice too. I have a weight distribution hitch, but the trailer is so well balanced I don't use it unless I really load up the back of my Toyota Tundra box. I highly recommend this Surveyor Travel Trailer. Oh ya, this trailer is pet and smoke free and used only 3 times so it is just like new. Show less