Heartland Mallard reviews

Be aware!!! Don’t buy a Heartland RV!!! We bought a Mallard M260, 33’ travel trailer from Camping World in June of 2022. In August of 2023, the first time getting it ready to take out for the season, I noticed almost the entire external storage area had mold. (a couple weeks later we also noticed the windows in the popout were leaking really bad when it rained. I also noticed I could see daylight near the floor on one side of the popout.) I called Camping World to tell them about the mold issues, the service representative said, your warranty ended two months ago, that we should make an appointment for a leak test. We brought it in, they did the leak test and found that every seal around every vent and other structures on the roof except for the seal around the air conditioner had leaks. They also found leaks everywhere on the sides, front and back of our brand new trailer. It was going to cost $1,100 to clean and reseal the roof and $2,000 to clean and reseal the sides, front and back of our trailer. We were told the mfg warranty for this was 90 days. 90 days, what does that say about the confidence this mfg has in their own product? We purchased an extended warranty, but were told this warranty did not cover these issues. In my opinion, this mfg makes a shoddy product. What type of quality checks do they do before they let the product leave their site? My husband cleaned and resealed all the areas that had leaks for significantly less then the quoted price from Camping World. Quite frankly, we should not have had these issues at all if this was a well manufactured product. Food for thought, before you buy a brand new travel trailer, ask questions about the warranty on all equipment and SEALS. Know that you can do most repairs on your own and not get gouged by the service department. Show less

This is the worst RV we have ever owned and we have had several. Things keep falling apart. Screws work their way our. There is STILL sawdust falling from seams. We tried working with the manufacturer and camping world. Both un-responsive. The RV was thrown together when made. Wall Seams are not correct. Absolutely would never buy another heartland product. Show less

Do NOT buy a Heartland. We purchased a 2020 Heartland Mallard M27 to find out just outside of our warranty that we have had water leaking in since we owned it, possible even prior to purchase. We contacted the best RV mobile repair faculty to come out and access our damage, to be told that the manufacturer never sealed the windows on our slide. After contacting Heartland we were told that it was contractual that we were responsible for sealing our own windows. Wait what?!!!! So you didn’t seal our windows so it’s somehow our fault?!!! We have been ghosted completely and are now contacting our lawyer. Show less

SUCKS!!! If you think about it turn your head!!shower leaks into the kitchen, windows leaking everywhere, slides didn't work from day 1 (brand new), one month in microwave broke, table poles base came out of the floor ... I should have picked up a cardboard box from the side of the street would be better! Ready for a lawsuit!! Bought from Campers World Kansas. BYE Heartland! If I could give a 0 star for quality I would!! What a rip-off! Show less

My spouse and I purchased this Heartland Mallard M32 Last fall, and have had it for about 8 months and have used it several times. First of all, the floorplan is great. We have 4 children and our 3 daughters all stay in the bunkhouse while our son sleeps on the kitchenette (that turns into a sleeping area). Its a good layout for our family. The fact that we only have a 1500 truck made our options extremely limited due to the tow and hitch weight restrictions. We love the outdoor kitchen as well. There is limited space for cooking essentials, but I think that's a pretty common issue in most travel trailers. Ok- so now to the pros and cons about this particular camper. We have had several issues with this camper- there is leaking, cracks in the seals, a window that was put in wrong, the frame of the bedroom where the slide in doors are, was not bolted in correctly. Water continues to come in to the storage areas under the dinette table, and we have no idea where the water is coming from. We have listed, in detail, all of the issues that are wrong with this camper. I would not recommend this camper unless you don't have any options. IF you do end up purchasing this camper, write a list of everything that needs repaired. You should have a 1 year warranty with this , so write up, in detail, all of the issues you have and walk through your camper with a repair associate when you drop it off for those repairs, to make sure they know exactly what you need repaired. My husband is super particular and super detailed, which worked to his advantage. Everything we asked did seem to get approved. Good luck on your journey to finding the perfect camper and I hope this review helped! Show less

we really love the space and design of this RV camper. so far, and it's been a year, we've had zero problems other than 1 piece of trim I simply put back on. everything works as it should, we've been very happy with this model. we did buy the extended warranty just in case, but we have not needed to use it. I only wish the furniture was better. we did immediately replace the king mattress with a store brand, and it fit perfect. I've had several back surgeries, so having a good mattress is a huge factor for me. the rest of the furniture is cheap, but I'm sure we'll replace it eventually, but for now it works. we use this camper seasonally, so it gets well lived in. We camp with 3 very large dogs and we have plenty of room. great amount of storage space in this camper. Show less

Thor industries should be ashamed of themselves for scamming people out of money by taking a cardboard box, disguising it to make it look good quality, and then charging a ridiculous amount. I have had my heartland mallard for a little over a year and it is leaking from every window, every skylight opening, and every vent every time it rains. It has a Crack on the roof which has led to roof feeling waterlogged or like it will cave in at any moment. The ac kicks on and off repeatedly leading to high power use. I have already had to replace the faucet and shower head. All the trimming was falling off within the first month. The screen doors never were made to latch because they are too narrow for the frames. The fireplace/heater rattles when you turn it on like it will give at any moment. Let me not forget the huge piece of wooden panel above the kids bunk randomly falling off because it was held with staples (that could have hit one of my children) The awning won't stay plugged in and the tank sensors don't ever work right. To make matters worst.... the warranty isn't worth a flip. I took it for problems I was having with ac and trimming and they kept it for over about 2 months and fixed nothing outside of stapling the trimming back on. So now as a single mom of 2, I'm having to pay a $45,000 loan on a camper that hasn't even lasted a year. DO NOT BUY FROM THIS COMPANY. It's all about making money at no expense. Quality doesn't exist and I'm so sick to my stomach about it. Show less

When we purchased this Rv from camping world in Nashville Tn . The 2nd slide out was not working we were assured it was just off track but instead it was the control panel . We were assured the part would be ordered immediatly and put on but when we came to pick it up it was not fixed ... It is going on 4 weeks now and Camping World still has not ordered the part ...Heartland has approved the fix .. We have been lied too so much by camping world it is an out rage Show less

2022 Heartland mallard M32, there was issues before I even signed the contract. There was mold growing under the bed due to a leaking window from the factory. They will not replace the window under warranty it was denied,they are replaceing the wood under the bed. I told by the service department that Heartland has tightened down on warranty claims and I can see why they would go bankrupt if they had to fix all the problems. The workmanship is very very poor plus they are cutting corners where ever they can. For example there are places around the floor and ceiling where you think they forgot to put trim, but no they just don't put it on your left with looking at paneling ends with Staples. To many issues to list I need the time to fix them. Don't sign the papers unless it is perfect, no will help you after it leaves the lot. Show less

I very much dislike this RV . There is nothing I like about it. I've owned several RV's in the past and this make and model's quality is sub par at the least. I've owned this 2022 Heartland 312 RV for 3 weeks and all the trim has fallen of within one day, there is missing trim above 4 of my windows, the screens are falling out, someone stapled the lanoiam to the floor along with sone missing, the refrigerator does not get cold, outside damage and I could go on. I will never ever buy this make ever again. I will be going back to the Jayco.... Show less