Miscellaneous reviews

This site doesn't show the correct year of our trailer which is a 2020. This was the worst purchase we've ever made. From year 1 (2020) it's been nothing but problems. Every year since we purchased it every time we try to take it out for an adventure there's something wrong with it. We've had electrical problems, water problems, window problems and leakage problems. In my opinion it's poorly built. Currently we're experiencing two electrical issues, 1) if we try to use the electric option for the refrigerator and have the trailer plugged into household current it blows our house circuit breaker, 2) when we turn the switch on for the water pump to use the water tank the fuse in the trailer blows. So what we have to do for the refrigerator is use the LP option. As far as the water is concerned we have to use the water hookup. What that means is we can't do dispersed camping with the trailer unless we bring a separate water container and not use the tank that's part of the trailer. We have used approved professional repair dealers to try to fix the problems. However, every time we get it back there's something else wrong with it or the problem is not solved. Even though we used the dealer where we purchased the trailer to replace the windows the leakage was not fixed. We took the trailer back 3 times for this problem. The last time we ended up paying for part of the repair because both the dealer and the manufacturer said it was now out of warranty even though it was brought in twice for the same problem DURING the warranty period. The manufacturer did pay for the new windows again we still had to pay for the labor. To be fair, it was at a "discounted" rate. However, we feel we should not have had to pay for it at all. We went with this trailer for it's ease of use and purportedly low maintenance. While it is easy to hookup and tow the frustration that accompanies this trailer IS NOT WORTH the price that it lists for. It's unreliable and prone to failure. The offroad option, the Titanium option, is what drew us to this trailer. If you do decide to purchase an A-Liner trailer we highly suggest you get the extended warranty option. We also suggest that you inquire from the dealer if they have experience specifically doing repairs on this manufacturer and any of their models. We've sent several feedback messages to the company with all of our contact information and the company does NOT respond to any requests for answers. Show less

We purchase our Black Series -HQ-21 Caravan from Kamper Korner RV in Roseburg Or. When we purchase and pick up the unit. They told us they do not come with a Owners Manual, but once they do come available they would mail one to us. Well it's now been 9-months later and we have contacted them 6-times but we still have yet to see one arrive in the mail. We also contacted a number of other US Black Series Dealerships asking for help. But they are having no luck at all getting any for any type Black Series Models. As far as I'm concerned. Any dealership that would sell any Trailer, or Caravan with out all the normal expected needed information whenever you buy anything new. They might as well advertise the Trailers and or Caravans they would sell to you - Do Not Come With Wheels! Show less

Great rv drives like a good car. Nice and comfortable interior. AC and heating work good, Mercedes Benz Sprinter engine, diesel, good mileage, sleeps 4, shower and full bath. Tv and navigation, Jensen sound system. Show less