Tiffin Phaeton reviews

If I were to start over taking on the journey of full time living I would have to choose a Tiffin coach. From livability to customer support, even outside of original warranty period, they have been an absolute pleasure to work with. Full time living in the Phaeton 44OH is just like having a sticks and bricks home. There is not one amenity that is missed. Driving this coach is a dream. Don’t let the size fool you. Once behind the wheel cruising down the highway is a pleasure. Show less

Purchased new in 2023. The Bunk fell down while driving, the window shades above couch fell down , bathroom door including frame fell off, passenger seat broke, docking light do not properly work, molding above the bed fell off, refrigerator had a leak, back slide opened by itself, storage compartment doors hit slide out, water coming into the motorhome from slides when show melts, windows leak, key pad was never wired and after wired at factory now stopped working, instrument panel quit working, front roof a/c does not put out air in vents. lift tv holding bracket fell off with all screws coming out, find screws and washers on floor after almost every trip, a glob of glue fell down in front of passenger seat, there were over 40 items to be repaired at Red Bay some were not after telling us they were. There is no quality in this coach and there is no pride or ownership of work. Show less

Unit has been pleasantly maintenance free from breakdowns and living experience. Comfortable to live and entertain in. Unit has received regular oil changes and travel maintenance after every use. A great looking , well maintained, that has enjoyed TLC Show less

The HDMI cable connectors come apart without an easy fix. There is no way to pull the cables through to replace the cables. It is obviusly a vendor problem with Tiffin Phaeton product. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Show less

We traded in our 2010 Newmar that we were constantly having to work on every time we returned from a trip for a Tiffin Phaeton 40AH which we're having to constantly work on every time we return from a trip. Our RV is not quite 9 months old and it's been to the dealership once and to Red Bay twice for repairs where it's spent more time than we have had with it camping. It has around 4,200 miles over half of which are for taking it in for repairs. I have a list of over 30 issues that have either been repaired, re-repaired, re-re-repaired, re-re-re-repaired, and let me throw in one more.....re-re-re-re-repaired which is the bathroom swing door. I fixed it myself when I got home (8 hour drive) yesterday...it was still not working properly. You will not talk to nicer people in your life than Mr. Tiffin and his workers. They'll nice you to death...I'm being serious, but the love affair we have for the floor plan and the people at Tiffin stops there. It's a piece of junk......the receptacles and cabinet doors are crooked, there's gaps in the panels and molding everywhere, and the switches for the front slides work intermittently. When I brought in to the dealership for this switch problem, I was told to reposition my body if it stops while traversing.....seriously!! I recently had a serious brake issue that caused me to smash the back end of my RV, and all I was doing was using it as it was designed. I'd spoken with multiple people at Tiffin, Mr. Tiffin included, for them to replicate what had happened before sending it on to the chassis shop, but that never happened, so it all got swept under the rug at my expense. Ignorance in this case is seemingly convenient. But what I do now have is about 11,000 reasons to do what I'm doing here, and that is let you know the Tiffin RV is a piece of junk, at least the one we have. It has not left us on the side of the road, yet, but we have gotten to the campground and had the A/C's and hydraulics not work. Tiffin did reimburse us for the repairs.... they're good about that as long as it's not a bunch of money. We've already had an A/C replaced, the dash A/C was not working because the slide for the generator cut the evaporator coil fan wire because it was just flopping around, the bathroom door was warped, and I could go on and on. Let me leave you with one more thing, and that is, you cannot make an appointment for repairs in Red Bay. When you arrive, you're put on a list and you need to wait your turn, so you're basically camping out (free if within your warranty period and if there's space available) until repairs are completed. Show less

I am not sure how Tiffin Motorhomes get such great reviews. After owning a Newmar and a Tiffin, I will never own another Tiffin. The interior finish work is just so so at best. Storage in the kitchen is not well laid out, the pullout pantry is too narrow. The rear camera is very poor at night and the docking lights while bright are poorly placed. Some components such as the Coleman Mach Heat Pumps are just not that good, all 3 have been recently replaced and they still struggle to cool the unit in a reasonable period of time. We have had to have multiple repairs to the driver's side front slide. Multiple repairs to the dash AC. The LED lights they use inside the coach are terrible, we constantly have to replace them, I think we have replaced 10 in the last year and a half and several more are now malfunctioning. The wet bay is poorly designed and I cannot understand why you would place the cable connection in the wet bay in a place that is difficult to reach. Also, why have a plug in the wet bay, water and electricity do not mix. Cleaning the black tank is a very time consuming process compared to the Newmar. The water pump does not last even though it is rarely used. Never should have traded the Newmar for a Tiffin. Show less

We purchased this and it hadn't been maintained well and needed tires. Once we went through it and cleaned it up we have had no issues. It is very comfortable to drive and sleep as well as cook and make meals. The 4 slide outs makes it very roomy and comfortable. We have enjoyed it very much Show less

I have been full timing for more than 25 years. This is my fourth motorhome. I wrote a blog called rvlivingfulltime.com. I have owned a 2015 Tiffin PHAETON QBH for 5 years. It is the best and higher quality motorhome I have ever had and I have own 2 Beaver motorhome. You should know Beaver Motorhome were know for their superior quality and heavy duty build construction. Show less

We purchased this RV new in 2019. We traveled throughout the USA since then. Warranty work was done after the purchase on a number of areas, but the work done in Red bay and anything else that was needed and worked on locally by a Qualified mechanic was all done with professional feedback. I was also impressed by how service techs I would call spend whatever time necessary with me( I'm not a mechanic) to resolve whatever issue I may have. We have loved our time with this RV but will be selling it soon since our travel will change going forward international Show less

Bought a used Tiffin and the quality is just not there. There were several things that were needed to be fixed that was poor when the camper was built. All the windows were bad and they wanted some kind of crazy price for new windows. The mounts that are from the frame to the coach have broken and there is a rear end sag. The detail in the camper was just not there Show less