Heartland Pioneer reviews

I went into camping world, before I knew better, I picked out a fantastic camper to fit my needs as a disabled person and so I could live in while furthering my education. I didn’t need much space as it was only me and I needed to be mobile. Well the camper was silvered at night, I had been at camping world all day long with a total of 6 hours driving. I looked at many campers and I know the inside but not sure of the brand but it’s written down on my papers. Anyway that wasn’t the camper I paid for because I was charged for it and not the price of the pioneer be 70. Not to mention over the next couple months, the camper to fall apart and I mean that literally, the shower fell in on me knocking me out of the shower my right shoulder again, which is already a replacement. There is the stress fracture under the sink. nothing seem to work and everything seemed to be going completely wrong. It’s put together very cheaply. The laminate is peeling off the cabinets. Camper has flooded several times due to the seal on the slide being ripped when it was coming in. Camping world sent a third part they fix it, it was pieced together. Of course it’s gonna continue to leak as it did. The sensors on the tanks have never worked. The locks never worked. I’ve replaced them several times. The Camper is literally a lemon. And it’s not what I ordered so I guess this is a review of Camping World and this camper and there’s so much more I’m not even mentioning because this is so unreal. You’re not buy this camper. And do not buy anything from heartland. You will not get a response from them much less any help when it’s all manufacturer stuff as far as Camping World goes. They are downright rude. I would’ve never set foot in that store again Show less

Bought this trailer in 2019 new from Camping World Kingston NY, 1st trip out 4th of July weekend the shower detached from the wall, towel ring feel off and the aerator on the kitchen sink split. The factory wanted me to ship it back to the factory and lose months of camping all the while making monthly payments, they then sent me a list of local repair shops and the one I went to repaired the shower as best they could and when I called back to have it fixed they told me they were never paid by Heartland and would not do the work unless I paid out of pocket. The best part is when I called Heartland they had no record of this repair, the only repair the had for a door replacement 1 month before I even bought the trailer. Then there was a bent axle and Heartland told me it was not their responsibility. I contacted the axle manufacturer and within 5 minutes on the phone they were shipping me a new axle, which I changed myself in my driveway, as well as having to replace both tires. Now lets get to the roof, somewhere for sometime the roof was leaking down in to the wall so where the canopy is bolted is now loose and not once while inspecting the roof did I ever see anywhere that looked suspicous. Then right before a trip out the water was pouring in through the bedroom light as it had finally became apparent there was an issue. It looks like during construction there was a big gap left on the roof and the wall that someone filled with what appeared to be construction putty covered with caulking. I made a quick fix and after the trip had it fixed at a repair shop and it was them who pointed out that this was going on for some time. Well wouldn't you know it it is leaking again but from somewhere else that I have yet to confirm but what is confirmed is that I now have to replace the ceiling in the bedroom. This trailer has been plagued by poor craftsmanship, poor quality materials and no quality control and no concern for the customers hard earned money. I would never reccomend a Heartland product to anyone, they do not stand by their poor work. Show less

I bought this used and the first month i found leaking roof Fixed that then a month later redone it bad seals got then fully redone Not built well there are 3 different leaks coming from the plumbing One in the kitchen faulty pipes and not made well missing pieces and not built well bathroom is the same faulty pipes and leaking have to get this redone on insurance as if it was a broke or leak but this is not made well The side is coming apart at the seam where the awning is Where the slide out is there are missing parts and screws And badly made These are cheaply made rvs i don’t recommend at all unless you have money to lose i will buy another but not from them ever again Show less

We have owned 3 travel trailers in the past 20 yrs. This is by far the worst quality travel trailer we have owned. 6 months old the seals on slide came loose, bath tub surround glue came loose, wall paper in bedroom is coming off. Overall the workmanship is by far the worst we have experienced. Show less

I LIVE IN THE SOUTHWEST WHERE TEMPERATURES IN THE 90S AND THREE DIGIT IS COMMON JUNE THROUGH AUGUST. I WAS AT AN RV PARK IN ALBUQUERQUE, TEMPERATURE AT MIDDAY WAS 94 OUTSIDE, HAD LEFT THE AC ON SINCE 8AM RETURNED MIDDAY TO FINE THE TRAILER WAS 88 DEGREES INSIDE. THE AC ONLY COOLED THE UNIT 6 DEGREES DIFFERENCE FROM THE OUTSIDE. TRIED WORKING WITH HEARTLAND AND SO FAR JUST GETTING THE RUN AROUND. THE CUSTOMER SERVICE GUY SAID MINIMUM DIFFERENCE SHOULD BE 13 DEGREES. THIS UNIT IS POORLY MADE, THE MAIN DOOR HAS BEEN IN THE SHOP 4 TIMES AND THEY STILL HAVEN’T BEEN ABLE TO FIX IT. ALSO DOESN’T SEEM TO BE FRAMED CORRECTLY NO WOOD FRAME AROUND THE EXTERIOR DOOR, DOESN’T SEEM TO HAVE INSULATION. STAY AWAY FROM BUYING THIS UNIT Show less

Loved the camper at first but Don’t buy one of these bought one brand new from camping world and the front of roof starting to bubble up camping world nor heartland will do anything about it should’ve known not to buy anything that was built during Covid Show less

We purchased this camper to replace a 2016 Avenger. Wow, are we disappointed! Immediate cosmetic issues that are only warranteed for 90 days (not told to us by dealership). Extremely small tanks which must be dumped daily. Unaccessable storage. Final straw...we believe it has absolutely no insulation. It is freezing in the winter and the ac cannot keep up in the summer. Even though we have multiple fans going all day and spray the camper down with water. Buyer beware! Cannot wait to trade it in. Show less

Built before covid so that can’t be used as an excuse. My 13 year old son could have done a better job of constructing the inside. No craftsmanship or pride taken whatsoever. It does tow decently and the power stabilizer jacks are nice. Cargo area is plenty big. Master bed mattress is joke. Show less

i wish i had read the reviews first i live in my trailer. The hot water heater leaks.still trying to get it fixed by camping world.they say there waiting on approval from heartland. All the cabinetry under the sink needs replaced because of the leak. The roof leaks also.rite on my head when im sleeping i sent email to heartland a week ago.no reply i do not recommend heartland products.the craftmanship,is lousy to say the best. Cheap quality products used i construction, I could go on and on about all the little stuff I've had to fix myself..i am also not thrilled with the service dept at camping world.in wood village oregon.dont return calls.no followup as to whats going on with my trailler issues.just blow me off with were waiting on manufacture approval Show less

Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!! Show less