We’ve owned several RVs over 40 years. We bought our last Fifth wheel from Optimum RV in Ocala Frustrated Experience. We knew what we wanted. Sales was more about what they thought we should have. Not personable , not customer first. Bought RV, added slide toppers, got there week later to pick up Slide toppers not installed… sale was done, so we were not the priority of the day, RV wasn’t ready Maybe Family owned… but run like a big box store… get them in, get them out! We’re ready to trade, downsize… but Although they have good choices, we won’t go back!!! Show less