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Ohio, USA
Buckeye RV - Jeffersonville, Ohio Reviews
Buckeye RV - Jeffersonville, Ohio Reviews
3.3
(25 reviews)
Buckeye RV is proud to be "America's RV Dealer" and serve all our customers from across the United States and Canada!
Centrally located in Jeffersonville, OH. on I-71 at Exit 69, we have a beautiful 80,000 sq. ft. temperature controlled indoor showroom to make your shopping experience fun and comfortable all year long!
As one of the nation's few exclusive RV Warranty Forever dealers, every new trailer and motorhome at Buckeye RV comes with a LIFETIME WARRANTY at no cost to you!
Additionally, we offer free annual inspections, a lifetime labor guarantee, and a nationwide low price guarantee on all our industry leading brands!
Our Service Department is equipped to handle any of your RV's service needs through the expertise of our technicians with decades of experience in the RV service industry.
Our Parts Department stocks all the major and specific components to make sure your RV is always running like new. Everything from hoses to tanks and coolers to plugs, Buckeye RV is truly a one stop shop!
Best of all we are an Authorized YETI Dealer with all your favorite YETI products in stock! Hoppers, Tundras, Ramblers, Roadies, Hats, Ice Packs and more!
The entire Buckeye RV Team looks forward to earning your business and getting you on the road and en route to your next adventure!
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Dealership overview
Sales
3.5
Service
3.2
Parts
3.2
Warranty support
3.2
Reviews
Stars Refinement
25 ratings and reviews
Voted most helpful review
Stephanie Crabtree
Reviewed on September 12, 2023
5.0
We have been happy with the dealership so far. we bought our fifth wheel in 2021. The salesperson was super friendly, they knew a lot about the unit we bought. The manager was very helpful and called me back when I reached out to them. I have only called for service once and that went well. They took care of ...
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We have been happy with the dealership so far. we bought our fifth wheel in 2021. The salesperson was super friendly, they knew a lot about the unit we bought. The manager was very helpful and called me back when I reached out to them. I have only called for service once and that went well. They took care of getting the fifth wheel ready for pick up and even delivered it to us since we lived out of the area.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
BEV
Kentucky
Reviewed on July 1, 2022
1.0
MY ADVISE TO YOU IS TO AS FAR AWAY FROM THIS RV DEALER AS YOU CAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO YOU RESEARCH AND READ ALL THE REVIEW OF DECEPTION AND DISHONET PEOPLE. THE GM IS THE LACK OF AND WILL NOT CALL YOU BACK SO DON'T WASTE YOUR TIME!!!!!!!!!!!!!!! I HAVE NEVER DONE BUSINESS WITH A MORE LYING AND DIS...
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MY ADVISE TO YOU IS TO AS FAR AWAY FROM THIS RV DEALER AS YOU CAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO YOU RESEARCH AND READ ALL THE REVIEW OF DECEPTION AND DISHONET PEOPLE. THE GM IS THE LACK OF AND WILL NOT CALL YOU BACK SO DON'T WASTE YOUR TIME!!!!!!!!!!!!!!! I HAVE NEVER DONE BUSINESS WITH A MORE LYING AND DISHONEST PEOPLE AS THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SELL RV'S AS NEW WHEN NOT AND WRONG YEAR THAN WHAT TOLD!!!!!!!!!!!!!!!!!STAY AWAY FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DON'T BE SCAMMED
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
TERESA BRANHAM
Kentucky
Reviewed on June 16, 2022
1.0
On December 4, 2021 my husband and i bought what we were told and advertised to be a 2021 Keystone Sprinter 316FWRLS. Recently after trying to get information to camper titled in Kentucky where we live and calls to Kentucky DMV and calling Ohio titling as well duplicate titles issued to be sent to lender to ...
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On December 4, 2021 my husband and i bought what we were told and advertised to be a 2021 Keystone Sprinter 316FWRLS. Recently after trying to get information to camper titled in Kentucky where we live and calls to Kentucky DMV and calling Ohio titling as well duplicate titles issued to be sent to lender to send to Kentucky, This is how we learned we were actually sold a 2020 Sprinter not a 2021 the lady at the Ohio titling told me the paperwork and vin all show camper is a 2020 not 2021. I wish we would have read all the reviews on them we would have never purchased a camper from them. We opened a complaint with BBB and the day after was contacted my GM who said he has never had this happen and we are correct and he is going to contact manufacturer to compare price of 2020 to 2021 the MFG sticker shows date of 3/13/20 and another sticker with stock number, VIN, year, make, model showing 2021. It is 2 years old and we haven't owned it not a year. The GM called my husband offered him some price which i spoke with my Finance department and GM and said that ridiculous. My husband called him back left voicemail same day he called him no callback and then another one the next day still no callback and so far today no callback. Very bad poor business practices and customer service.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
Tim Ault
Ohio
Reviewed on June 10, 2022
1.0
In 2019 I bought a new 2018 Venom ($74,000.00) and have had nothing but issue after issue. I took the unit in for the Ha Ha...Forever Warranty work and other issues on Sept 23 2021. On May 14 , 2022 they finally told me they were unable to make the needed repairs including all but one item we listed as Ha H...
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In 2019 I bought a new 2018 Venom ($74,000.00) and have had nothing but issue after issue. I took the unit in for the Ha Ha...Forever Warranty work and other issues on Sept 23 2021. On May 14 , 2022 they finally told me they were unable to make the needed repairs including all but one item we listed as Ha Ha...Forever Warranty items. After 8 MONTHS of unanswered calls, emails from Service Mgr, General Manager Jim Leep (jiml@buckeyerv.com), broken promises, and down write lies they finally told me I had 7 days to remove the unit from their lot or I would be charged $50.00 per day. They told me NO work was done on the unit but upon picking it up I found the control panel in the side storage compartment was removed, the LCI Panels were removed, and various other locations had been deconstructed and they refused to correct , the auto levelers had been extended and would not retract in order for the unit to be towed, and they refused to provide any resource to assist in retracting the levelers. My tow driver and I had to physically remove each of the six levelers in order for it to be towed. I would not recommend you consider Buckeye RV when choosing your camper dealer.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
Matthew Weidman
Ohio
Reviewed on May 11, 2022
1.0
This is the worst RV with no Help from Buckeye RV Jeffersonville Ohio and Wilmington Ohio.
Major Leak under Sink from Faucet
Awning
Weak Frame
Leak under shower (2 Times)
Floor Moving
Crack Bathroom Sink
Led Lights not working
DVD player not working
under Mattress there is moisture OSB has mold
The Servic...
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This is the worst RV with no Help from Buckeye RV Jeffersonville Ohio and Wilmington Ohio.
Major Leak under Sink from Faucet
Awning
Weak Frame
Leak under shower (2 Times)
Floor Moving
Crack Bathroom Sink
Led Lights not working
DVD player not working
under Mattress there is moisture OSB has mold
The Service Department said today that campers are not made to last forever. They said for me to contact Forrest River. I told them why we was not told this up front at the time of sale This Camper we paid 75 + K is not a year old. Would not recommend to No One
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
Steve Bryan
Ohio
Reviewed on February 10, 2022
4.3
Just purchased a New 2021 Keystone Bullet. Isaac was a great salesman very helpful knowledgeable and most of all not pushy. Brad and Nick also very knowledgeable and helpful able to answer all of our questions. Highly recommend visiting them if you are in the market for a New or Used camper....
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Just purchased a New 2021 Keystone Bullet. Isaac was a great salesman very helpful knowledgeable and most of all not pushy. Brad and Nick also very knowledgeable and helpful able to answer all of our questions. Highly recommend visiting them if you are in the market for a New or Used camper.
Sales
5.0
Service
4.0
Parts
3.0
Warranty / Support
5.0
Voted most helpful review
Antwan Johnson Sr
Ohio
Reviewed on September 11, 2021
5.0
Went to Buckeye RV a few days ago and had an awesome experience. John Merk was a great help and very knowledgeable. He made sure I walked out with confidence after my purchase. I will definitely be back. He gave me the impression that he takes these sales personally and whole-heartily....
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Went to Buckeye RV a few days ago and had an awesome experience. John Merk was a great help and very knowledgeable. He made sure I walked out with confidence after my purchase. I will definitely be back. He gave me the impression that he takes these sales personally and whole-heartily.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Trina Wilburn
Ohio
Reviewed on September 4, 2021
1.5
If I could leave 0 stars I definitely would. Buckeye RV is terrible. We purchased our used 2017 Jayco North Point camper from them in 2020. First, they give you this check list of everything they checked which is total bull crap. We got the thing home and went camping with it a month later and found so much b...
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If I could leave 0 stars I definitely would. Buckeye RV is terrible. We purchased our used 2017 Jayco North Point camper from them in 2020. First, they give you this check list of everything they checked which is total bull crap. We got the thing home and went camping with it a month later and found so much broken on it it was ridiculous and of course you get no help from Buckeye RV. Even with purchasing a warranty. They didn't even clean the thing. I had to clean it myself and found dog bones under the couch push pens in the closet, my sweeper swept up a ton of dog hair left from the previous owners, etc. We also purchased a wheel and tire warranty we tried to use on our first vacation with the fifth wheel bc one of the tires blew out on us. I was on the phone arguing with the warranty company Buckeye RV sold us every day of our vacation to try to get help and we ended up having to fix it ourselves. So I cancelled the wheel and tire warranty in October of last year and am still trying to get my money back from Buckeye RV. I have spent the last 11 months trying to get my money back from the warranty company and Buckeye RV for a wheel and tire warranty I wasn't able to use when we needed it the most. I have spent the last two months doing Buckeye RV's job for them in getting the warranty company to release my money back to Buckeye RV and now Buckeye RV is refusing to send me the check directly when we're the ones who had to have our tire replaced. Buckeye RV is worthless after they sell you your camper. DO NOT PURCHASE ANYTHING FROM THEM.
Sales
3.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
ANTWAN JOHNSON
Ohio
Reviewed on May 7, 2021
5.0
Upon calling. I spoke with a young man next john merk. He answered all of my questions. Even gave me some knowledge that I didn't know of. Upon completion of the conversation vi really felt comfortable with the information that I received and will call back and make an appointment with the intent on buying a ...
read more
Upon calling. I spoke with a young man next john merk. He answered all of my questions. Even gave me some knowledge that I didn't know of. Upon completion of the conversation vi really felt comfortable with the information that I received and will call back and make an appointment with the intent on buying a RV. Thank you for having knowledgeable employees.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Shannon Stepp
Minnesota
Reviewed on January 9, 2021
2.0
Original contact was with a lady sales person that left the dealership the next day. Everyone was friendly but I felt being hurried and not getting full answers for our questions. Took about 3 hours to get back on the road home and have had many issues of various degrees. A lesson learned to get a professiona...
read more
Original contact was with a lady sales person that left the dealership the next day. Everyone was friendly but I felt being hurried and not getting full answers for our questions. Took about 3 hours to get back on the road home and have had many issues of various degrees. A lesson learned to get a professional inspection prior to signing on the dotted line.
Sales
3.0
Service
1.0
Parts
3.0
Warranty / Support
1.0
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Location
Jeffersonville, Ohio