Buyer beware of Wilkins Rv in Bath Ny. This company is not the same company that my Grandfather and Father delt with in the past. They sold us a camper and once money was down and paperwork was signed the mentioned that the lien release was not sent to them yet. This started 2 1/2 weeks ago. Was supposed to take delivery last Tuesday then it was last Thursday. They rushed it through their detail shop that morning. When we went through their demo there was cobwebs in the corners bugs stuck in some type of oil on the ceiling vents and in all the light covers. They also wetted down the floor and closed the slides before letting it dry. At that point on Thursday we again could not take it home so we asked for that stuff to be repaired. Not sure that it was done I was so pissed today I ask for someone to unhook my truck so I could leave before I really let them have a piece of my mind. I do not blame employees I blame the owner and President Brian Wilkins for allowing a unit to even be viewed before they had proper paperwork. Makes you wonder if they are robbing Peter to pay Paul. With only three days before the Holiday weekend I asked if they could bring it to my house so we can pack it they said it could not leave premises until that paperwork is there. So it looks like my family will be camping at Wilkins RV Bath New York. Stop by for a hot dog if we don't get to go up North. Please tell free to share my post as I have heard that this is common practice at this location. End of rant thanks for listening. Show less

We purchased our first RV at this dealership as first time RV people. We had a good salesman but the management people where not honest or trustworthy. I asked that I wanted a spare tire as it was missing. I asked that the front seats be recovered as well. I also asked for new tires up front (michelin) as I am a Combat Veteran with health issues and was concerned about having issues with the front tires. All of this was agreed upon by the dealer. When we went to pick up the RV we found that the D/Seat was recovered but in a totally different color. Cheap front tires and no spare. I was told that this RV never came with a spare tire even though it has a spare tire holder underneath. We decided to give them another chance as we wanted to buy a new RV (class C diesel). The sales manager was an absolute ignorant person. We told him that we wanted to wait until Monday for it to be ordered as we wanted the weekend to make sure that we wanted to spend 80,000. I called back on Saturday with a question and he got nasty and I told him we were going to think on it. He then stated that it was already ordered after we had already told him to wait until Monday. Then when we got to finance we were told that if we purchased the extended warranty we would get a lower finance rate that would pay for the warranty. At that time I should have ran from this dealership. Show less

These folks are extremely overworked. They do not return phone calls. I usually call twelve times before reaching a person that can possibly solve my problems on a new camper which I bought their at Bath. They need more help, all the folks are nice, but overwhelmed. Show less