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Super Deals RV Inc. - Temple, Georgia Reviews

Super Deals RV Inc. - Temple, Georgia Reviews

2.4
(9 reviews)
...

Dealership overview

Sales
2.3
Service
2.4
Parts
2.6
Warranty support
2.3

Reviews

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9 ratings and reviews

Voted most helpful review

victor

Georgia, USA

Reviewed on January 20, 2024

1.0
HORRIBLE EXPERIENCE all the way around. STAY AWAY!!! Be aware they have a lower price on the website, but charge a $1995 dealer fee, another $899 dealer fee, and force you to get a hitch for another $699 that costs around $300. They also want you to put a deposit, but charge you a 4% credit card fee as well... read more
HORRIBLE EXPERIENCE all the way around. STAY AWAY!!! Be aware they have a lower price on the website, but charge a $1995 dealer fee, another $899 dealer fee, and force you to get a hitch for another $699 that costs around $300. They also want you to put a deposit, but charge you a 4% credit card fee as well. They will fill out the paperwork and not give you signed copies. There is a packet pre-made with all the documents. I wrote on the bill of sale that they would give me a copy of a roof inspection. They put white out over it when they sent it via email later. Just got the slimy car dealer vibe with the way they did everything. On top of that it seems most of their units are older models that have been sitting around for years. We have many issues with the trailer. One we noticed while onsite was the water heater and the tech tried to resolve. Part way through he left without saying a word. I saw him getting into his car and followed him. He started cursing about the owner saying how he told him to leave that he would not pay overtime. Sadly as I was there waiting. He left and another girl came out with attitude. She said how she had so much training on the water heater and that you turn off the gas and flip the gas switch on for the water heater. When it does not see gas the electric will turn on. We tried that for 20 minutes and it did not work. I thought that was a idiotic idea, but I did not want to fight with her. I pulled out a surge strip to plug into another outlet and pugged in the water heater. I then proceeded to turn on using the switch I saw from youtube. She got mad and stomped off saying if I was not going to listen to her she would not help. We left that on and the heater started to work. The owner then spoke with me and said he would fix it next week, and see about delivering it to me. After the mess I just went through. I told them to put it back together as I did not trust them to fix it, or deliver it to me. I kind of wanted to just get my money back and leave. That was a good decision as I went to a repair shop and they took about 15 minutes to troubleshoot the power and found the wire was not connected to the breaker properly. After he hooked up again the heater started to work. I was told if the tech hooked up the water heater to the fridge outlet, as he was trying to do that the breaker would have kept popping. That would have been too much draw on the circuit. So beware having them do any work if you buy from them or not. To make it worse this was purchased on October 19, and they have still not filed the paperwork with the DMV for the sale. This was supposed to happen after 30 days, and we are now at 90. It just shows how bad of a dealer they are. I will include some good numbers if you do not heed the warning, and purchase anyway. I have called all three to lodge complaints. Georgia dealers association 770-432-1658 Georgia used car board 844-753-7825 Governors office 800-869-1123 The last call was to an attorney. Use them at your own risk!!!
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Joshua King

Reviewed on August 31, 2023

1.0
After purchasing a brand new unit and taking it out for the first time, we found the AC unit was wired incorrectly and cause the generator to burn up. I brought it to the dealerships attention and they told me the warranty / service department was closed for 8 to 12 weeks. I've called at least 10 times in the... read more
After purchasing a brand new unit and taking it out for the first time, we found the AC unit was wired incorrectly and cause the generator to burn up. I brought it to the dealerships attention and they told me the warranty / service department was closed for 8 to 12 weeks. I've called at least 10 times in the last 2 months with nothing as much as a phone call in return. I would stay away from this establishment as much as possible. They charged us a prep fee, I would think that they would have caught this while they were prepping the unit, also the unit was never washed before pickup and now has black stain marks down the side of it. I ended up having to follow up with the manufacturer and file a complaint with them.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Mark Whelchel

Reviewed on June 21, 2023

1.0
Don’t do business with these guy, they will bait switch and try to hook . Terrible business! Sales are crooked, even reached out to management or owners with no success. But they deleted my comments on there face book feed so the know of my complaints and haven’t tried reaching out at all. If ... read more
Don’t do business with these guy, they will bait switch and try to hook . Terrible business! Sales are crooked, even reached out to management or owners with no success. But they deleted my comments on there face book feed so the know of my complaints and haven’t tried reaching out at all. If they will here is my email whelcheltodd@gmail.com.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Nicole Cates

Reviewed on October 18, 2022

5.0
Sima showed me around the lot and found me the perfect travel trailer for my needs. nice, laid back enviroment and sales people. Everything went well from start to finish. And everything was explained perfectly.I would recomend Super Deals RV to anyone and everyone.... read more
Sima showed me around the lot and found me the perfect travel trailer for my needs. nice, laid back enviroment and sales people. Everything went well from start to finish. And everything was explained perfectly.I would recomend Super Deals RV to anyone and everyone.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Sam

Reviewed on October 16, 2022

4.8
Search and searched for just the right camper for my wife and I. We kept coming back to Super Deals RV. Couldn't have asked for a better experience. From the sales team to the garage team, it was all amazing. We love our camper and anytime I have a question, they are never too busy to help. I actually looking... read more
Search and searched for just the right camper for my wife and I. We kept coming back to Super Deals RV. Couldn't have asked for a better experience. From the sales team to the garage team, it was all amazing. We love our camper and anytime I have a question, they are never too busy to help. I actually looking forward to out growing our little Viking so we can go back and upgrade. Thanks y'all, your all awesome.
Sales
5.0
Service
4.0
Parts
5.0
Warranty / Support
5.0
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Paul Charbonneau

Wisconsin

Reviewed on July 20, 2021

2.0
I have never seen such poor communication in my entire life. Over the past weeks I have been trying to purchase a trailer they have listed. I have asked if it was still available? (It is a new trailer, not used). Also, it they deliver? SIX emails later I still do not have ANY answers. I get responses lik... read more
I have never seen such poor communication in my entire life. Over the past weeks I have been trying to purchase a trailer they have listed. I have asked if it was still available? (It is a new trailer, not used). Also, it they deliver? SIX emails later I still do not have ANY answers. I get responses like "Thanks for contacting us, We will be happy to answer any questions". Also "I just wanted to see if we could answer any question you may have. But they never answer the two questions I ask. They even ask if I would like them to give me a call, when I specifically stated more than once, that I am retired and hard of hearing, and that the best way to contact me is be email. I don't know if they are farming there email out thru China, North Korea, or some other country, but one thing is for certain; They do not comprehend simple English! I want to buy a trailer. I am trying to spend money. I just wish someone would take it. This is SAD!
Sales
1.0
Service
3.0
Parts
3.0
Warranty / Support
1.0
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Voted most helpful review

Kirk Blackmon

Georgia

Reviewed on April 2, 2021

1.0
They for months advertising 2020 river forrest saga Trailor for $9200.00 but had sold out months ago, but still advertising still . It’s call bait and switch, I know I emailed and filled out request forms to buy for a month heard nothing till I called to find out they had just sold out ! No wonder they ... read more
They for months advertising 2020 river forrest saga Trailor for $9200.00 but had sold out months ago, but still advertising still . It’s call bait and switch, I know I emailed and filled out request forms to buy for a month heard nothing till I called to find out they had just sold out ! No wonder they never called because it doesn’t exist . To this day still advertising to bait and then try to sell you other for 1000’s more . First lie shame on you second lie shame on me for believing .
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Drama wynn

Georgia

Reviewed on September 29, 2020

5.0
Love the warranty repair experience so far. Was able to get in quickly. William was easy to deal with. New service manager! We bought our camper here. Got a great deal! Bought a coachman apex nano. Love it!... read more
Love the warranty repair experience so far. Was able to get in quickly. William was easy to deal with. New service manager! We bought our camper here. Got a great deal! Bought a coachman apex nano. Love it!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Elizabeth Price

Georgia

Reviewed on June 9, 2020

1.0
BEWARE OF THIS COMPANY!! If I could give zero stars I would. I went to Super Deals RV to look for a camper after viewing several on their website and FB marketplace. I was upfront about how much I could put as a deposit and our max monthly payment. Just about every camper I was interested in I was told was so... read more
BEWARE OF THIS COMPANY!! If I could give zero stars I would. I went to Super Deals RV to look for a camper after viewing several on their website and FB marketplace. I was upfront about how much I could put as a deposit and our max monthly payment. Just about every camper I was interested in I was told was sold. Of course they only had the more expensive camper available 🙄. I did put in a credit application and a $500 deposit on a camper. I was told it was contingent on financing. It was a Sunday so of course banks were closed. After attempting to check in all week, my husband received a call from Cody. The finance option was much higher than we could budget. Cody was told we cannot pay that amount. My husband asked for our deposit back and was told by Cody that we will not receive our deposit back. Of course we try to get in touch with anyone to no avail. This has been going on for over a week. They use extremely shady business practices. Spend the extra money and buy from a decent, reputable company. Not this hole in the wall, bait and switch, shady company who blatantly steals money from prospective customers.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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