Specialty RV cares only about one thing…MONEY! They don’t care about you as the customer! NEVER put a deposit down on an RV unless you are 100% certain! You will NEVER see that money back. Policy comes before customer care and satisfaction. It’s very sad that businesses that serve us don’t seem to care about us. Go ELSEWHERE and support a business that has integrity and truly cares about the customer. Show less

We have never in all our years been treated so good as going to Specialty RV. From our loan process to getting everything either fixed or repaired in the RV. Alfonso, Cris, Lisa and Casey went beyond expectations to take care of us and we are very happy with the whole process. We highly recommend Specialty Rv if you are shopping for an RV. Denny and Carol Candler Show less

This company is a fraud all the way around: Take your money elsewhere you will save yourself a lot of money, time and aggravation. For starters they sell junk that looks great, they cover up all the mistakes and broken things. The mechanics there are not mechanics, at best there porters. Then you got CHRIS the biggest liar there is. In the beginning he will tell you everything you want to hear and then never deliver as promised. He has every excuse and lie in the book. Then he will explain to how to get around paying sales tax on your coach if you’re an AZ resident. He won’t have your paper work right, will send you out of state to sign some BS document to make it look like you are an out of state purchase. That's ok the Department of Revenue AZ has a formal complaint now. IT’S FRAUD but he will teach you how to beat the system. They say they have a 174 point, 9 page inspection. IT’S ALL LIES! Chris is a fast talker and Bull $h*t artist. Still have not fixed everything on the IOU list. We have had to spend over $20,000 dollars to have the coach repaired so it was safe. He will tell you they test the batteries and check tires and will replace anything that doesn't pass. BS-None of them were replaced or checked had that been the case they would have noticed all the batteries were in sad shape. The AC was bad at time of walk through, he said they have a machine to add dye to the system and find the leak and they will repair it. THEY DO NOT have the machine, all they did was add Freon so it blew cold when we picked it up. First road trip it all leaked out! We paid a real shop to fix it correctly! Windshield wipers were nonexistent, roof top AC caught fire, engine compartment heat shield was laying on the engine and could have caught fire. We installed the new one. The fake mechanic was told to change it but refused and hit the new engine shield so no one knew he didn't do it. The step motor was not working but they told us it was normal, another lie! We installed the motor. The jacks worked one trip and a new module had to be installed, I did that as well. When we picked up the coach the tanks were full, they agreed to have them cleaned, flushed and empty. Chris told us to drive around back and just dump them on the property. EPA has been advised! Door awning and patio awnings didn’t work correctly, we had new ones installed. The mirror switch still doesn’t work. It was filthy when we picked it up and they agreed to have it detailed before we took delivery. LP regulator leaking, could have been an explosion. Oil pan was leaking, alignment was terrible. But they go through everything. NOTHING BUT LIES There isn't enough space available to get into every detail but stay away from this chop shop. They have the worst reputation in the state. We spent over 108,000 on a coach with this trashy outfit to find out what they are really about. We have now filed complaints with the EPA, AZ DEPT OF REVENUE, MVD OFFICE, INSPECTOR GENERALS OFFICE, SEC OF STATE, ATTORNEY GENERALS OFFICE. I WARNED YOU, DECEPTIVE, LIES, INCOMPITENT, FRAUD, THIEVES! This review will be posted on every social media site and every review site online. Sincerely, Yours Truly Show less

Purchased a 2006 Fleetwood from Chris 8/28/21. Had been dealing with Chris foe over a week. Made a deposit that was supposed to be a “card hold” on the unit . He instead charged our card that day. First oops. I said no big deal. Anyway arrived on the 28th from out of town and Chris picked me and my wife up from the airport. Very nice. When we arrived at the dealership people were attempting to clean the coach as there was still lots of things that I hadn’t been told about being repaired. We did a quick once over and pretty much all I had been told about was there. (Scratch on rear bumper, a couple other minor things that he had pointed out in a video I was sent) As the coach was not ready me and the wife were loaned a car and headed to Walmart and to drop her off back at the airport to head to Dallas. When I returned repairs were still going on. Note they had had a week to get this coach ready! Chris was all about telling us how great they were and they sold more trailers than anyone in the country. Chris disappeared and left a lot at this time. When I got to the couch he even said “look we found the bra for the front end so we installed it for you” Anyway finally around 4:30 that afternoon I was able to pull out headed to Nashville. Somewhere between there and Amarillo the access cover to the frig came loose. The repair guy had been doing something in there while making ready and obviously had not latched it properly. I informed Chris of this while on the road and he “graciously”sent me a link so I could purchase a new one. Then the next morning while stopped at a roadside park having breakfast I noticed the refrigerator cabinet was pulled away from the wall almost 3 inches. You see when the slide is opened this does not show (conveniently while we were inspecting the coach the slide was open the whole time) the sleep number bed that were so proud to tell me was a upgrade and really nice went completely flat the first night. On the second day I decided to remove the bra from the front to have the coach washed before I arrived back home. Well that’s when I noticed the front fiberglass bumper had a 6 inch crack. You see this had been covered up by that nice bra that Chris installed to help me out. And one other note while doing the walk trough we did notice the counter top in the kitchen next to the sink was cracked. Me and the guy doing the work sent a picture to Chris to which he replied “I don’t want to hold you up we will find someone in Nashville to repair it for you” Well it’s been 10 days now and numerous text to Chris and he will not respond at all. I have resolved that i will probably have to eat the cost of all of this stuff noticed and the things promised and not delivered . MY ADVISE TO ANYONE WALKING ON THAT PROPERTY WOULD BE TO NOT GIVE THEM A PENNY UNTIL THE UNIT IS AS IT SHOULD BE . AND TO OPERATE ANY AND ALL OF IT. BECAUSE GIVEN A CHANCE THEY WILL HIDE AND DECIVE AND THEN REFUSE ANY CONVERSTION AT ALL. WITH THIS DEALERSHIP THE STATEMENT “ BUYER BEWARE” SHOULD BE TAKEN TO HEART!! Show less

DON'T go here they will rip you off,not knowledgeable of the units they sell.wont fix anything.they didnt go through the unit with you before you leave so you know how every thing works and when you ask them a question they would say i dont know and i will have to get back with you. ONE PISSED OFF CAMPER!!!!!!!!!!!!!!! Show less