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Sky River RV
California, USA

Sky River RV - Paso Robles, California Reviews

Sky River RV - Paso Robles, California Reviews

1.7
(5 reviews)
Sky River RV Sales Dept: California Leader in RV Sales As the leader in California for RV sales, the Sky River RV sales staff has earned their reputation with knowledge, professional expertise and unbeatable customer service. Our RV sales staff knows first-hand the process that goes into purchasing an RV, motor home or travel trailer and we strive to make the experience as easy for you as possible. Sky River RV Sales Motto: Our RV sales team goal is to make our customers feel comfortable and to strive to treat our customers like we ourselves would want to be treated. So whether you are just beginning your RV, motorhome or travel trailer shopping adventure - or are ready to make your RV purchase - know you can trust our knowledgeable, experienced RV sales representatives to assist you any way they can with the purchase of your new or used RV. Visit our online Sky River RV Dealer Showroom and call or email any of our RV sales reps to answer your questions - or visit a Sky River RV sales member in Paso Robles, California to view our new and used RV inventory in person!
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Dealership overview

Sales
1.6
Service
1.8
Parts
2.2
Warranty support
1.2

Reviews

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5 ratings and reviews

Voted most helpful review

Matt A.

Reviewed on May 22, 2023

2.5
My wife and I bought a 41' Saber Cobalt that we live in. So it is difficult for us to bring it to their shoo to work on which they Knew about when we paid CASH for our trailer. The salesman went above and beyond to help us which we really appreciated. The service department on the other hand is Terrible!!! ... read more
My wife and I bought a 41' Saber Cobalt that we live in. So it is difficult for us to bring it to their shoo to work on which they Knew about when we paid CASH for our trailer. The salesman went above and beyond to help us which we really appreciated. The service department on the other hand is Terrible!!! $4000 to have a washer and dryer put in and the wash machine leaked thru the trailer because it wasnt hooked up correctly,the dryer vent wasnt hooked up just crammed behind it, the sink in the master leaked , the shower rail for sliding glass doors was put in backwards leaked all over the floor,the toilet seat,when it was delivered, was broken and now we just went to put the awning up and it just fell apart. The only thing that is saving them from a lawyer now is the Pismo Sky River service team. The 2 gentalmen that came out after hours fixed EVERYTHING in a timely manner. Sorry I forgot thier names but they were very kind and couldnt believe what we were going thru. Thank guys! Soo if you do happen to go there for a unit Please make sure yourself dont depend on the service department that everything works before you leave the lot. And there is a brat of a little girl who works in the front office is not very consideret when it comes to helping your. Good Luck at the Paso location. Better off going into Pismo Beach. Would NOT recommend Paso at all. Happy Camping Signed, Very Disappointed Customers!
Sales
4.0
Service
1.0
Parts
3.0
Warranty / Support
2.0
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Voted most helpful review

Stan Krome

California

Reviewed on June 16, 2022

1.0
WHATEVER YOU DO, DO NOT HAVE THESE GUYS WORK OR EVEN TOUCH YOUR RV. Although LeRoy was very nice, and Robin the service manager was very apologetic, their service technicians are a liability. They do not know what they are doing. FInd someone else. Here is my story. I brought my 2018 - 19' Pleasure Way Ascen... read more
WHATEVER YOU DO, DO NOT HAVE THESE GUYS WORK OR EVEN TOUCH YOUR RV. Although LeRoy was very nice, and Robin the service manager was very apologetic, their service technicians are a liability. They do not know what they are doing. FInd someone else. Here is my story. I brought my 2018 - 19' Pleasure Way Ascent into SkyRiver RV, Paso Robles because they are an authorized Pleasure Way Dealer. I had heard that they did a good job servicing. Well they might have at one time. But not now. My RV took 2 months to repair, cost me over $1000 and is now worse than it was. My fix-it list was not too long, maybe 8 items or so. Some rattles, some tightening up screws. I had them install a new Fire TV and sound bar, fix the Dometic 3-way refrigerator, service the Truma water heater and do an oil service on the Onan Generator. I understand that the supply chain issues are causing delays in parts delivery. It took 2 tries to get the correct Motherboard and nearly 4 weeks to get the refrigerator fixed. The new TV installation was so sloppy I think my 16-year old grandson could have done a better job. I wish I had pictures to show you so you could see just how messy and unprofessional the installation was. Wires were draped in everywhere. It looked like a rats nest. But the real concern was when they did an oil service on the generator, and the rookie that they assigned to the task actually broke my generator. It worked fine when I brought it in. However, It took SkyRiver another 4 weeks to find the right mechanic to fix my $6000 generator. The rookie mechanic, overfilled the oil, blew out a valve, blew the head gasket, and fouled the plugs. He broke the air cleaner and the generator did not run properly for another month. They had to take it across the street to get it fixed TWICE. FINALLY the RV was ready for pickup after 2-months in the shop. BUT HERE IS THE CLINCHER. Tonight I discovered that my propane has been leaking out since they worked on it. One of the connections either to the refrigerator or the generator has a slow leak. My propane was at 70% when I checked it 2 weeks ago. And now it is down to 23%. There is a leak. THere is no way I am going to have their mechanics touch my RV again.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Noelle Neel

California

Reviewed on May 25, 2022

1.0
Not only what I never recommend this dealership I would never recommend a Springdale RV after being told by the dealership there’s anything they could with our product concerns they directed us to contact the dealership directly, the manufacture directed us to a review on you tube, that literally had p... read more
Not only what I never recommend this dealership I would never recommend a Springdale RV after being told by the dealership there’s anything they could with our product concerns they directed us to contact the dealership directly, the manufacture directed us to a review on you tube, that literally had people saying do not buy this product. The defects in the RV are beyond comprehensible. There is an unlevel sleeping surface which makes it impossible to even use the RV. After contacting the manufacturer they told us that is the way it is built. I have never heard of a bed that has a 2 inch difference anywhere with any product. Extremely disappointed with the brand new RV extremely disappointed with the dealership no help on either and just wasted 20k+ on a unit I cannot use or sleep in with no support from either the dealership or the manufacture. I’m sick to my stomach over this experience. This is the fifth RV that we have owned and have never bought it from a dealership or a brand new product and I understand why I will never do it again it is a horrible decision to go to Sky River Rv and it is a horrible decision to buy anything associated with Springdale or Dutchman they are literally the worst customer service.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

T S

California

Reviewed on October 6, 2021

3.0
Regarding Sky River Service dep. Ken B was very engaging and helpful and Service manager went beyond researching parts for my problem also dark haired office girl gave helpful suggestions. thumbs up to your staff.I only dealt with service department.... read more
Regarding Sky River Service dep. Ken B was very engaging and helpful and Service manager went beyond researching parts for my problem also dark haired office girl gave helpful suggestions. thumbs up to your staff.I only dealt with service department.
Sales
1.0
Service
5.0
Parts
5.0
Warranty / Support
1.0
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Voted most helpful review

John Ruskovich

California

Reviewed on October 9, 2019

1.0
This dealer has failed in every aspect since purchasing a trailer from them. When we asked to speak to the owner we were told that He Doesn't Talk To Customers. They sold us a lemon and would not stand behind it. We will never deal with them again.... read more
This dealer has failed in every aspect since purchasing a trailer from them. When we asked to speak to the owner we were told that He Doesn't Talk To Customers. They sold us a lemon and would not stand behind it. We will never deal with them again.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Location

Paso Robles, California

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