Scott's Recreation
Maine, USA
Scott's Recreation - Manchester, Maine Reviews
Scott's Recreation - Manchester, Maine Reviews
2.5
(6 reviews)
Scott's Recreation was founded in Manchester, Maine by Scott Lanpher in 1994 as a used power sports dealership. In 2006, Scott's Recreation expanded into a brand new 5,000 square foot showroom on Rt. 202 in Manchester, just over the Augusta City line. The expansion came about as a result of Scott looking for a new RV for his family. When he found that he needed to travel a great distance to get a competitive price, he thought there was an opportunity to take on selected lines of RV's and offer great pricing to the local customers.
In 2011, Scott purchased buildings and property on RT 4 in Turner, Maine and opened another Rv Center.
Our 3rd location is on RT 1 in Houlton, Maine. This location is operated at Houlton Power Sports & RV Center.
If you have driven by Scott's Recreation lately, you may have noticed that the lot is full of both new and used travel trailers, 5th Wheels and Class C Motor homes. In addition to the new product lines, Scott's Recreation also buys clean late model units from all over the country making sure to offer the absolute best selection of pre-enjoyed RV's in the area.
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Dealership overview
Sales
2.7
Service
2.3
Parts
3.0
Warranty support
2.2
Reviews
Stars Refinement
6 ratings and reviews
Voted most helpful review
Anna M Chandler
Reviewed on July 12, 2023
1.0
Scott's Recreation doesn't stand behind their products. We purchased a defective air conditioner for our RV from the Manchester location, and called the same day to report the air conditioner doesn't work. Their response was that it was installed incorrectly (you literally just plug it in) and they don't take...
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Scott's Recreation doesn't stand behind their products. We purchased a defective air conditioner for our RV from the Manchester location, and called the same day to report the air conditioner doesn't work. Their response was that it was installed incorrectly (you literally just plug it in) and they don't take returns, effectively telling us "too bad, so sad, call the manufacturer." Sebastian actually said to think of Scott's Recreation like Amazon. I would, except at least Amazon stands behind all their products and will at least refund you if an item is defective. Scott's Recreation is keeping our money.
TLDR: Purchased a $1300 air conditioner, received a $1300 fan and Scott's Recreation doesn't care. But they sure like my money that they're keeping.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
Brandon Smith
Maine
Reviewed on August 27, 2022
1.8
I would expect this kind of salesmanship behavior from a dealer out of MA or NY. Not from ME.
Mainers should expect and receive better. This business ruins the reputation of Maine.
Unforgivable stuff happened on my recent purchase:
-Staff says "yes" to any question or responds in the affirmativ...
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I would expect this kind of salesmanship behavior from a dealer out of MA or NY. Not from ME.
Mainers should expect and receive better. This business ruins the reputation of Maine.
Unforgivable stuff happened on my recent purchase:
-Staff says "yes" to any question or responds in the affirmative. Zero honesty. Zero Trust. I asked for specific things (e.g. a second battery) and on checkout it wasn't there.
-Hustle on the checkout. They make you wait for a long time to get your trailer. While you are spending days of your life waiting to get on with business, they ensure that they will make you wait even longer if you want changes to your coverage.
-I did not want GAP coverage nor did I want "chemical" coverage. The finance person told me it was part of the extended warranty then charges me $2 grand for it when I go to pick up. See above. Upon signature it would take a "long" time to amend my sales contract.
**Do not buy from this dealership**
Sales
2.0
Service
2.0
Parts
2.0
Warranty / Support
1.0
Voted most helpful review
Mike
Maine
Reviewed on November 21, 2020
2.3
Excellent prices. We have purchased several work trailer and a new dock from Scott’s . Purchased a new camper this summer and hands down the worst service ever . Radio and TV’s did not work , zero help from Scott’s . Front glass was broken at time of purchase and we have yet to see it severa...
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Excellent prices. We have purchased several work trailer and a new dock from Scott’s . Purchased a new camper this summer and hands down the worst service ever . Radio and TV’s did not work , zero help from Scott’s . Front glass was broken at time of purchase and we have yet to see it several months later . So disappointed with Manchester . When we trade in two years it will not be there !
Sales
2.0
Service
1.0
Parts
5.0
Warranty / Support
1.0
Voted most helpful review
Jason
Maine
Reviewed on September 8, 2020
1.0
Worst mistake dealing with this company. They might be able to sell cargo trailers but the customer service was definitely lacking when it comes to the RV world. Customer service was lacking and some times non existent from sales, service,and even the owner himself was very confrontational, unprofessional, ch...
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Worst mistake dealing with this company. They might be able to sell cargo trailers but the customer service was definitely lacking when it comes to the RV world. Customer service was lacking and some times non existent from sales, service,and even the owner himself was very confrontational, unprofessional, childish, belittling people and down right being nasty.He even went as far as wanting to fight me. He went out of his way to even make it harder for myself to resolve warranty issues. The manufacturer of the RV has been very helpful in finding a new dealership to bring my RV to for warranty work. I would advise to proceed with caution when dealing with them.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Voted most helpful review
Chris wyckoff
Massachusetts
Reviewed on July 31, 2020
5.0
Justin was a great sales rep he even stayed late for us because we were running late he had the trailer all. Set ready to go so we just had to hook and go any future Purchases will go threw him thank you....
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Justin was a great sales rep he even stayed late for us because we were running late he had the trailer all. Set ready to go so we just had to hook and go any future Purchases will go threw him thank you.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Doreen Casey
Maine
Reviewed on January 24, 2019
4.3
We recently purchased an R-Pod from Scott's Recreation in November of 2018.. Although we haven't been able to take it camping as of yet, we were very impressed with the knowledge of our salesman. We would recommend Scott's Recreation to our family and friends....
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We recently purchased an R-Pod from Scott's Recreation in November of 2018.. Although we haven't been able to take it camping as of yet, we were very impressed with the knowledge of our salesman. We would recommend Scott's Recreation to our family and friends.
Sales
5.0
Service
4.0
Parts
4.0
Warranty / Support
4.0
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Location
Manchester, Maine