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Ridge Quality Motors - Lake Wales, Florida Reviews

Ridge Quality Motors - Lake Wales, Florida Reviews

4.2
(10 reviews)
...

Dealership overview

Sales
4.2
Service
4.2
Parts
4.2
Warranty support
4.2

Reviews

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10 ratings and reviews

Voted most helpful review

John Thiel

Ohio, USA

Reviewed on April 23, 2024

5.0
This family dealership was amazing to work with. I spoke with Michael about purchasing a toy hauler they had in stock. He answered every question and was great to deal with. The whole process went smooth and will definitely return to purchase another RV.... read more
This family dealership was amazing to work with. I spoke with Michael about purchasing a toy hauler they had in stock. He answered every question and was great to deal with. The whole process went smooth and will definitely return to purchase another RV.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Scott Trask

Florida, USA

Reviewed on March 14, 2024

5.0
We had a 5th wheel on the lot for sale. The dealership was friendly, knowledgeable and made us feel very comfy during this process. Keeping us in the loop through out the duration of the selling experience. In the end they went above and beyond to be of service and meet our needs! Thanks... read more
We had a 5th wheel on the lot for sale. The dealership was friendly, knowledgeable and made us feel very comfy during this process. Keeping us in the loop through out the duration of the selling experience. In the end they went above and beyond to be of service and meet our needs! Thanks
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Kerry Kirkpatrick

Tennessee

Reviewed on October 14, 2021

5.0
We just completed our purchase of our first Class A Motorhome. The folks at Ridge Quality Motors made it a first class experience for us even though we weren't buying new. Communication from Michael was quick and helpful, and he was always willing to send more pictures or speak with me on the phone when I ... read more
We just completed our purchase of our first Class A Motorhome. The folks at Ridge Quality Motors made it a first class experience for us even though we weren't buying new. Communication from Michael was quick and helpful, and he was always willing to send more pictures or speak with me on the phone when I had questions. He was as honest with the few flaws as he was with the highlights. When I hired an inspector to go over the coach for me, they group at Ridge Quality Motors made every effort to provide whatever he needed to complete his task. The inspection report was positive, and it aligned well with the information received from Michael. A few things were negotiated with the sellers, and an agreement was made. I purchased the coach unseen by myself, but I was also confident in the information provided. When I arrived, I was super happy with the coach and it was as advertised by Right Quality Motors. Don't hesitate to reach out to them if you've looking your first or next RV. They are super helpful, honest, and good people that made my experience fun and easy!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Ben DiGregorio

Florida

Reviewed on September 16, 2021

1.0
Showed up at this dealer after two hour drive. Salesman never left the showroom. Opened the coach and told us to look. We went back into the showroom and asked if he could start it up and show us more. Wouldn’t leave the showroom to show us anything unless we made an offer. Rude and useless. I would... read more
Showed up at this dealer after two hour drive. Salesman never left the showroom. Opened the coach and told us to look. We went back into the showroom and asked if he could start it up and show us more. Wouldn’t leave the showroom to show us anything unless we made an offer. Rude and useless. I wouldn’t give these guys a consignment commission. The totally lake professionalism. Only interested in what the brought in for lunch. Less than one star.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Barbara

Florida

Reviewed on September 11, 2021

1.0
I would say terrible service but my husband and I could not even get service. Went there on two separate occasions and were denied access to any of the units even though there were people in office. First visit we were told it was going to rain so they wouldn’t open any of the RV’s up for us to lo... read more
I would say terrible service but my husband and I could not even get service. Went there on two separate occasions and were denied access to any of the units even though there were people in office. First visit we were told it was going to rain so they wouldn’t open any of the RV’s up for us to look at. Needless to say it never rained not a drop all day! There were some units that we really wanted to see so we returned and once again no one in the office would show any of them to us. They never even came out of the building to greet us or ask if they could help. Many times we have gone by and though they are suppose to be open they are not. How do you run a business if you do not care about customers with money to spend. Would never recommend this dealer. Would give zero stars if possible.We have taken our business and money elsewhere!
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

West

Florida

Reviewed on February 27, 2021

5.0
This is a family run business and they are great to work with. Our 5th wheel sold within a month and all transaction went very smoothly. Special thanks to Michael for all his help! Would highly recommend the to anyone!... read more
This is a family run business and they are great to work with. Our 5th wheel sold within a month and all transaction went very smoothly. Special thanks to Michael for all his help! Would highly recommend the to anyone!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Harold Wilken

Florida

Reviewed on December 25, 2020

5.0
We purchased an RV recently from Ridge. While we are from Illinois, we purchase this RV to share with our children in the Miami area. We were very please with the family atmosphere and while there saw their interaction with returning customers. They shared information about previous owners and were very thoro... read more
We purchased an RV recently from Ridge. While we are from Illinois, we purchase this RV to share with our children in the Miami area. We were very please with the family atmosphere and while there saw their interaction with returning customers. They shared information about previous owners and were very thorough on explaining details to us as first time RV owners. I am confident that if we upgrade this RV, we will contact them first and ask them to locate one for us.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Bill Brownlow

Florida

Reviewed on August 28, 2020

5.0
We are currently buying a used RV on consignment through Ridge Quality Motors and have had a great experience with them throughout the process thus far. It is a smaller family run dealership which I like. Everyone I spoke to at the dealership knew the coach when I called with preliminary questions and were ... read more
We are currently buying a used RV on consignment through Ridge Quality Motors and have had a great experience with them throughout the process thus far. It is a smaller family run dealership which I like. Everyone I spoke to at the dealership knew the coach when I called with preliminary questions and were able to answer my questions without any hesitation/double checking. When I came to look at the unit, they opened it up and let me inspect it. No salesman hovering over me, they just let me do my thing and were in the office available to answer any questions I had. When I told them that I wanted to arrange a pre-purchase inspection by an inspector of my choosing, they were very accommodating and welcomed my request without hesitating. Thus far I am a fan of everyone at Ridge Quality Motors and would be happy to recommend them.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

David

Florida

Reviewed on March 22, 2020

5.0
Ridge Quality Motors is a great family run business. The Petty family worked with me, put in extra time and effort and closed the sale of the RV I had there on Consignment. I appreciate the extra effort from the whole family. If you're thinking of buying or selling an RV check them out!... read more
Ridge Quality Motors is a great family run business. The Petty family worked with me, put in extra time and effort and closed the sale of the RV I had there on Consignment. I appreciate the extra effort from the whole family. If you're thinking of buying or selling an RV check them out!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

JOHN VICKERS

Florida

Reviewed on February 1, 2020

5.0
I HAVE PURCHASED 2 MOTOR CYCLES, AND A CLASS A R.V.FROM RIDGE QUALITY MOTORS OVER THE LAST SEVERAL YEARS. I FOUND THEM FRENDLY, KNOWLEDGEABLE, AND ALWAYS READY TO RESOLVE ANY PROBLEMS I HAD WITH MY PURCHASE. I HIGHLY RECOMMEND THIS BUSINESS...... read more
I HAVE PURCHASED 2 MOTOR CYCLES, AND A CLASS A R.V.FROM RIDGE QUALITY MOTORS OVER THE LAST SEVERAL YEARS. I FOUND THEM FRENDLY, KNOWLEDGEABLE, AND ALWAYS READY TO RESOLVE ANY PROBLEMS I HAD WITH MY PURCHASE. I HIGHLY RECOMMEND THIS BUSINESS...
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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