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Recreation USA - Myrtle Beach, South Carolina Reviews

Recreation USA - Myrtle Beach, South Carolina Reviews

4.0
(4 reviews)
...

Dealership overview

Sales
3.7
Service
3.7
Parts
5.0
Warranty support
3.7

Reviews

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3 ratings and reviews

Voted most helpful review

Dann ray

South Carolina, USA

Reviewed on December 21, 2023

2.0
In November we found a winn. View 24v that we liked. Dealer wanted a refundable deposit. I did the deposit and set up to inspect the RV a few days later. The roof had failed and a large area had delam. The dealer was not interested in a professional repair or deducting that amount off unit. So I didn't buy. N... read more
In November we found a winn. View 24v that we liked. Dealer wanted a refundable deposit. I did the deposit and set up to inspect the RV a few days later. The roof had failed and a large area had delam. The dealer was not interested in a professional repair or deducting that amount off unit. So I didn't buy. Now its a month later and I still can not get them to refund the deposit. Nothing in the rv listing says anything about the roof leak that they are aware of. Can't say they knew before I found it, but they climbed up on roof with me and saw the roof problem first hand. I would not buy anything from this company.
Sales
1.0
Service
1.0
Parts
5.0
Warranty / Support
1.0
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Voted most helpful review

Sarah

Reviewed on July 29, 2023

5.0
Visited on Saturday, weather was rainy but the salesperson showed us multiple RVs, offered us a drink, and was really friendly. He also told us why they were different i.e. locally owned and operated, low prices, no hidden fees, delivery available, and financing available also. Nice place to shop. I'm not r... read more
Visited on Saturday, weather was rainy but the salesperson showed us multiple RVs, offered us a drink, and was really friendly. He also told us why they were different i.e. locally owned and operated, low prices, no hidden fees, delivery available, and financing available also. Nice place to shop. I'm not ready now but will definitely be back.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Steven Oliva

Reviewed on June 26, 2023

1.0
Dealer practices deceptive advertising and predatory sales tactics. Be careful! I purchased a 6 month old, never titled, 2022 5th wheel they said was in perfect condition and they had gone through it and everything worked. We were 2,000 miles away in Colorado so we relied upon them. Since the unit was not ev... read more
Dealer practices deceptive advertising and predatory sales tactics. Be careful! I purchased a 6 month old, never titled, 2022 5th wheel they said was in perfect condition and they had gone through it and everything worked. We were 2,000 miles away in Colorado so we relied upon them. Since the unit was not ever titled and was less than 6 months old it was reasonable to expect the unit would be ok. Once the unit was delivered I noticed 14 holes drilled in the bottom in two areas. When I hooked up the water to flush the black tank for the second bath, water came out of the hose (missing back flow insert) and water was gushing out from 5 holes near the tank. They agreed to send repair service to inspect the unit. They said he never provided an estimate. So they sent another service man out. He provided them an estimate and when I followed up, the dealer said they were not going to fix it. Dealer said we bought it as is. Working the purchase on this unit was by phone and reviewing pics online. Salesperson NEVER told us the unit was as is. What could be wrong with a six month old unit that was never titled along with assurance from dealership that they went through it? Buyer beware!! They lied. They new it was damaged.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Vanessa

Reviewed on May 20, 2023

5.0
We purchased our 2022 Highland Ridge Open Range 395BHS at Recreation USA in Myrtle Beach and we cannot praise them enough for everything they done for us to get this camper. We LOVE this camper. From the saleslady to the finance manager to the techs that gave us our walk-thru, everything was absolutely perfec... read more
We purchased our 2022 Highland Ridge Open Range 395BHS at Recreation USA in Myrtle Beach and we cannot praise them enough for everything they done for us to get this camper. We LOVE this camper. From the saleslady to the finance manager to the techs that gave us our walk-thru, everything was absolutely perfect! Exceptional experience. Highly recommend them for your new/next camper!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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