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RV World of Georgia
Georgia, USA

RV World of Georgia - Buford, Georgia Reviews

RV World of Georgia - Buford, Georgia Reviews

1.4
(2 reviews)
RV World of Georgia prides itself on maintaining the highest level of Customer Satisfaction with our "can do" attitude. Once you've experienced our "World" you will always come back for all your RV needs. RV World of Georgia's associates are highly motivated team players. Every associate is trained and cross trained to help with the team effort. We have found that when you put "your associates first" everyone that comes in contact with your company reaps the rewards.
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Dealership overview

Sales
1.5
Service
1.0
Parts
2.0
Warranty support
1.0

Reviews

Stars Refinement

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2 ratings and reviews

Voted most helpful review

Nick Curtis

Reviewed on January 23, 2023

1.8
The sales team seemed good but unfortunately now that I've dealt with their service department I understand why most experienced RVers avoid camping world at all costs. Ended up being sold a trailer with quite a few problems. At first I requested an appointment for a few minor problems. Had a manager ask me w... read more
The sales team seemed good but unfortunately now that I've dealt with their service department I understand why most experienced RVers avoid camping world at all costs. Ended up being sold a trailer with quite a few problems. At first I requested an appointment for a few minor problems. Had a manager ask me what the issues were and then never heard from them again even after trying to follow up. Eventually has worse issues arise including a water leak in my walls that resulted in black mold in my walls. They took several months to fix my trailer, during this time they were extremely unresponsive unless I could get them physically on the phone. At every step of the way I was told they couldn't give me an estimate of when they'd be done because it always depended on the next step. At one point I contacted the manufacturer to ask why a fix had not been approved (that I had been told for almost a month camping world was waiting on manufacturer approval) they informed me they had no record of the fix request. When I finally received my trailer back it was returned with two worse leaks that immediately flooded my RV. When I brought it back they told me they aren't responsible for the care of my trailer while it's on their lot so all damage was my responsibility. To add insult to injury I was informed that they had flushed my black tank to be able to test the plumbing fix, I found out when setting up my RV at the campground that what that really meant was they opened the tank while the sewage line was still capped and then closed it again and when I tried to connect the line I got actual sewage dumped on me. I will now have to take it to court (which several lawyers and my insurance company has advised that I do) to get my money back that I had to pay them for the damage caused by their neglected care of my RV. I will not be returning for any future work on my RV and will purchase new RVs elsewhere. If you have bought an RV from them and need warranty work please know you DO NOT have to take your RV back to the original dealership. Call your manufacturer and they will give you a list of shops that accept warranty work, and will definitely give you better customer service and take better care of your RV
Sales
2.0
Service
1.0
Parts
3.0
Warranty / Support
1.0
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Voted most helpful review

Michael Cook

Florida

Reviewed on November 29, 2019

1.0
We called this dealer and they did not even know the coach or if they had it. They were asking us info about the Coach. The owner should know this!! He would be better to sell on his on. ????!??!!!... read more
We called this dealer and they did not even know the coach or if they had it. They were asking us info about the Coach. The owner should know this!! He would be better to sell on his on. ????!??!!!
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Show less
Helpful (0)

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Location

Buford, Georgia

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