Voted most helpful review
Joshua Wilson
Texas
Reviewed on December 18, 2020
The sales experience was fine. I purchased a 2017 Sprinter Campfire Edition. That camper has been in the shop nearly every time I have used it. Build quality is beyond poor. I am giving this review not based on the camper itself, but because the service department has consistently been found lacking. They hav...
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The sales experience was fine. I purchased a 2017 Sprinter Campfire Edition. That camper has been in the shop nearly every time I have used it. Build quality is beyond poor. I am giving this review not based on the camper itself, but because the service department has consistently been found lacking. They have missed propane leaks after being paid for a full systems test. They have missed leaks in the bathroom after being specifically notified about them, and they failed to do a state inspection on the trailer when specifically asked. This service department is staffed with people who obviously don’t care about their performance or their customers.
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