Purchased new 2023 Thor model 20L. Took delivery on Wednesday morning and drove home. Noticed that half of one of the passengers seat belt on the bench seat was missing. Also noticed two screws used to secure the wood bench top we’re sticking up one inch and would poke a hole in the cushion the first time some one slept on the bed. Found two other screws were missing all together. Don’t know if this was a factory problem or a dealership had removed the wooden base. My complaint is when I called the dealership the same day they wanted me to bring it back a week later and leave it the entire day. Unhappy, so I removed the bench seat wooden base, found the seat belt down with the water filter and then properly set the screws to secure the wooden base. No way to treat a customer who just plunked down that kind of money. Shows no respect. Show less

RV country advertises units on RV Trader that it does not have . This is called deceptive advertising dishonest. Why does RV Trader allow this.----------------------------------------------------------- Show less

Broke down, took my diesel pusher in. Was greeted with a smile and had me back on the road in 3 days for a bad egr cooler. Great service! Parts were there the next day and almost bought another unit if they couldn’t fix mine!! Show less

Robert Gabbard has supreme knowledge and is currently refered Jaco repair facility refered from RV country Andy Jackson refered Jaco repair shop that is in AZ RVCC has grown to recommended facility that give s customer the service they want Show less

We just moved to WA and lived in CA for many years. When we decided to purchase a new RV we looked at Paul Evert/RV Country in Fresno. The salesman that we ended up with would only show us one brand out of their huge inventory and would only show us one or two of that brand. We told them that we were looking and were not going to purchase immediately. The guy tried the pressure sales, but that did not work. We ended up purchasing what we wanted from another dealer many miles away but at $25,000 less than their list price. My hubby decided to let them do a repair on our RV without my knowledge. That was a huge disaster, as they damaged our 3-month-old RV by hitting it with another trailer. They were in the process of repairing it without our knowledge that it had even been damaged by them. Then they "gave" us a 90-day warranty on that repair. What??? When I dared to complain about it, they banned me from their dealership. Bhahahah Like that is a problem. I would not go to ANY RV Country even if they were the last RV dealer in the world. I would love to put a negative number for the service department, but alas that option is not available. Show less