RAM Motors stand behind their workmanship and they do it professionally and promptly. Because we have to travel 4.5 hours to reach them, they are respectful of our time and do the job while we wait. We double check to ensure the parts have arrived before our appointment and head on down the highway from Colorado. If your dealership is giving you the runaround, I strongly suggest RAM Motors...and for the love of Moses, purchase your RV from them on the next go around. Show less