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Pedata Resales Inc
Arizona, usa

Pedata Resales Inc - Tucson, Arizona Reviews

Pedata Resales Inc - Tucson, Arizona Reviews

1.0
(1 reviews)

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1.0
Service
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Voted most helpful review

Jennifer Mason

Arizona

Reviewed on February 3, 2022

1.0
My husband and I drove to Tucson, Arizona (about 412 miles round trip from our house) to look at a used 2015 Class C RV, with low mileage, that we were interested in purchasing. We had already been in contact with the dealership, Pedata Resales, Inc., and were working with a salesman by the name of Don Lewis.... read more
My husband and I drove to Tucson, Arizona (about 412 miles round trip from our house) to look at a used 2015 Class C RV, with low mileage, that we were interested in purchasing. We had already been in contact with the dealership, Pedata Resales, Inc., and were working with a salesman by the name of Don Lewis. We were assured by our salesman that the RV was in good working order. He also stated on our phone call that no matter what their dealership performs a bumper to bumper inspection of the RV and will fix anything they find that is not working or broken. I found this remarkable and this went a long way with putting our minds at ease about the working condition of the RV. We made the trip down to Pedata Resales, Inc. in Tucson, Arizona, met with Don Lewis, looked over the RV we wanted to purchase, negotiated the deal, signed some initial paperwork, and put down a deposit to hold the RV. We made the trip back to pick it up and our RV was in pieces. The generator was not working, the generator hour meter was not working and was registering 54,000 hours (way more than the 362 hours we were originally quoted and how did Don come up with that number if the generator hour meter was busted?) and the furnace was not working and the service department did not have the part they needed (they told us they were guessing that is what it needed) to fix it, and the sensors in the different tanks were not registering correctly.This was just the beginning of the inspection and they did not know what else might be wrong, nor could they guarantee that what they were saying or doing would fix the RV or was even the correct direction to take to fix the issues. They were also trying to talk us into taking the RV still broken and they would send us the parts and we could try to fix it ourselves and/or get another dealership to fix it and they would reimburse us (yah right!). We completely lost all trust in this dealership and our salesman and realized they had misrepresented the RV and were unwilling to follow through on the promises and guarantee’s they made us. We called Don back to the service department immediately. We informed Don of all the problems so far and that we were just getting started and that they needed to take care of all the issues before we would officially buy the RV and we were definitely not taking possession of it and hoping they would fix it later. We told Don the deal was off. We went back over to the dealership and he put us in the office with his boss/owner and tried to sell us a different RV, an older RV with more miles, we said no we just want our deposit money back and we are leaving. Don then said well what will it take for you to still buy the RV and we said fix everything that is wrong like you said you would. He said he would ask his boss and hung up. We started the long drive home, defeated, angry, and disappointed. Basically, Pedata Resales, Inc./Don Lewis ruined our chances of getting an RV for the foreseeable future with their lies and misleading promises. On the way home I received a text from Don asking if they took the RV to another service department (we could not trust a thing he said) and had the generator serviced and the correct hours determined and it checked out ok would we still buy the RV and we said no, that was not the only thing wrong with the RV, what about everything else? I called Don just to make sure they were mailing out my deposit refund check and he made a snide and rude remark to me. I got another call from Don acting like nothing had happened and trying to sell me a different RV. He has some nerve! Ummm really, no way! They could have avoided this whole mess if they had just said it was an “As Is” sale. We are thoroughly disgusted with Pedata Resales, Inc. and the behavior of Don and his boss/owner. It really is misrepresentation and you cannot trust a word that comes out of their mouths! Thanks to them we still do not have an RV. We do NOT recommend Pedata Resales, Inc. or Don Lewis.
Sales
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Service
1.0
Parts
1.0
Warranty / Support
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Tucson, Arizona

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