They made purchasing our first travel trailer a wonderful experience. The only issue we had was when we had to take it in for repairs they kept it for over a month. We missed a camping trip that was already paid for. The part never came in so they eventually took it from another camper on the lot. We had to call far to many times. Other than that the salesman was awesome and we enjoyed our little travel trailer for 7 years before trading in for an upgrade. Show less

Here’s my story ! I bought from Paul Sherry RV for two reasons , one was Tim Martin wasn’t pushy and he was $3000.00 cheaper ! When my friend and I entered Paul Sherry RV I looked for Tim introduced myself and my friend and basically Tim introduced his tech man, who showed us the motor home and explained how things worked , I was excited , then on into see Tim and do some paper work , then to another guy to pay for it ! I drove my motor home off the lot never test driving it and it was one of “Thors Must Does “ directed by every salesman to do and that is a test drive your motor home before buying it , demanded by Thor Motor Homes but with my excitement , I did not test drive it , thou I had driven other ones just like it ! I immediately had to put gas in it , but ok , then I know more then got three miles down the expressway and the MotorHome Was All Over The Road , swaying back and forth and pulling to the right , OMG I was afraid to drive it , I called Tim and he said don’t worry about it , “ We’re Take Care Of It “ take it to anybody back home ( I live like 175 miles away ) and we’re take care of it “ ! Well I should have turned around and got my money back , because that’s when my nightmare started , Thor wouldn’t fix it and Fords wouldn’t fix it and Tim Martin and Paul Sherry RV wouldn’t take care of it !!! I went thru hell ! The first place I brought it was Bill Brown Ford and they didn’t fix it right , then I went thru hell again trying to get it fixed and along came a air conditioning problem which then I brought to Blonde Ford and they finally fixed the front steering but not the air conditioning and then I had to go to another truck dealer finally to get the air conditioning fixed , now all along I texting and emailing Tim, Mike Sherry , Fords and Thor all on one email , where finally Mike Sherrys emails wouldn’t go thru and were returned . What a mess ! I finally got paid by Thor on the first alignment , the second very expensive alignment and the air conditioning, from start to finish it took me 9 months but that included months of where the Motorhome wasn’t being used !!! I can right a lot more but that’s the story for you’s to decide right and wrong !! I can’t say for sure if Tim or Paul Sherry RV new about the front end problem , BUT somebody had to of drove the Motorhome to Paul Sherry RV to know of the severe front end issue snd why wasn’t I instructed to drive the Motorhome before I bought it , when it’s one of Thor’s Instructions that out out to there Dealer Ships snd to there Salesmen ! On and the tech gave me the wrong instructions on how to winterize it ! You decide ! Show less

If you want customer service... avoid this place like the plague... rude people, dangerous drivers... Chad was asked repeatedly to slow down with the golf cart while throwing myself and my seizure dog around... i finally said enough let me off and he proceded to hollar at me and be a total ass... my husband got involved and put a stop to it. Rude rude.. 2 days we shopped here with every intention to walk out with a trailer today... i will go down to a dealer in Cinci instead with better pricing anyway. To top it off they have a pet dog that yesterday they permitted to repeatedly harrass my working dog despite being told she could not be distracted... this is in violation of state and federal laws. Not one owner or manager cared for their sales behavior. They were literally laughing when we got done walking in.... disgusting. Pm me ill send you to dealers that care... this one isnt it. Show less

Rude as could be! And they age stereotyped me! Yeah im in my 20s. Doesnt mean i dont have money! Ill go buy somewhere else!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Show less

I recently purchased a brand new camper from Paul Sherry. It was a great experience, no pressure sales explained everything well. We took our time and checked out many different options, they worked to get us what we were looking for. I shopped around and they had the best deal. Thanks MJ, you did a good job sir! Show less

Arrogant🤷‍♂️😫🤷‍♂️ So this review says I have to use 200 characters! So here it comes! Arrogant arrogant arrogant arrogant arrogant arrogant and more arrogant. Will never do business with these people is that enough characters?!? Show less

Purchased an RV from Paul Sherry RV in Piqua. Chad Preuss was our sales contact; Cell: 937-418-4046. He did an excellent job! He took his time and we never felt pressured. I recommend Chad for your next RV. Show less

Last April we purchased a Gray Wolf 20rdse. Chad Preuss was our sales person. He was very patient and showed us several trailers for the couple of hours we were there. We recently visited again to look for a bigger trailer and Chad again answered all our questions and showed us several. We are unsure of which trailer we will be purchasing, however they will most likely get our business. A very good experience all around. Show less

We recently purchased a travel trailer & received wonderful, no pressure service from Dave Kasler! We have been looking for sometime for our perfect fit & we finally found it at Paul Sherry's RV. We even drove 6 hours one way to make this purchase, highly recommended anyone looking to start here! Thank you All for a great experience. Show less

We bought a grey wolf 23mk from them. Matt Jones was our salesman. He was very professional & And friendly. He took time to listen each time we had a questionl. We will recommend other friends and family to them. Show less