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OptimumRV Spartanburg
South Carolina, usa

OptimumRV Spartanburg - Inman, South Carolina Reviews

OptimumRV Spartanburg - Inman, South Carolina Reviews

2.5
(1 reviews)

Dealership overview

Sales
5.0
Service
3.0
Parts
1.0
Warranty support
1.0

Reviews

Stars Refinement

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1 ratings and reviews

Voted most helpful review

Nili Young

Reviewed on July 10, 2023

2.5
I purchased an RV from OptimumRV in Spartanburg SC. The sales experience was excellent! The finance very well done! However the post delivery was a disaster. The service area was not ready to perform the pre delivery work even though the list of work had been in their hands for a good while. I had to pay out ... read more
I purchased an RV from OptimumRV in Spartanburg SC. The sales experience was excellent! The finance very well done! However the post delivery was a disaster. The service area was not ready to perform the pre delivery work even though the list of work had been in their hands for a good while. I had to pay out of pocket to get work completed and then reimbursement took weeks. I’ve now owned the RV for a month and still don’t have keys. I may need to engage a locksmith to re-key or replace the lock. The principal problem was a gal named Mandy (Amanda) who wouldn’t respond to calls, then promised without follow through on a number of occasions. I issue this warning. Do not take delivery of your unit until it is perfect. Mandy who is in service, just doesn’t do her job. What was a great beginning has soured me on this dealer.
Sales
5.0
Service
3.0
Parts
1.0
Warranty / Support
1.0
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Location

Inman, South Carolina

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