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Optimum RV
South Carolina, usa

Optimum RV - Spartanburg, South Carolina Reviews

Optimum RV - Spartanburg, South Carolina Reviews

1.0
(2 reviews)

Dealership overview

Sales
1.0
Service
1.0
Parts
1.0
Warranty support
1.0

Reviews

Stars Refinement

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1 ratings and reviews

Voted most helpful review

Michael T Pustaver

Reviewed on August 14, 2023

5.0
By far the best RV dealership I’ve ever dealt with. I’m on my third camper with them. Never met a friendlier group of people. I would highly recommend them to anybody to go by and check them out. You will not be disappointed.... read more
By far the best RV dealership I’ve ever dealt with. I’m on my third camper with them. Never met a friendlier group of people. I would highly recommend them to anybody to go by and check them out. You will not be disappointed.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Cheryl Giddens

Reviewed on April 10, 2023

1.0
This service group is unorganized, unresponsive, & techs didn't complete the simple job of hooking up two furnace vent hoses. One hose hooked up but I guess they didn't think I would check behind the furnace. Called twice for information before making the appointment, I arrived and had no appointment.... read more
This service group is unorganized, unresponsive, & techs didn't complete the simple job of hooking up two furnace vent hoses. One hose hooked up but I guess they didn't think I would check behind the furnace. Called twice for information before making the appointment, I arrived and had no appointment. Service Manager EJ said they would take care of it and took unit back. Tried to charge me for 2hrs when they had it 45min. I had red mud in my unit and on cushions. I called left messages two mornings in a row, had an online chat, sent an email to customer service. A different location called me back and assured me that someone would reach out. As of this review no one has reached out. I have called the credit card company to pull the money back. Have already lost a weekend of camping and need the unit again this weekend but can't go with no heat. I wouldn't trust them to do any more work. To bad because they are close and I would love to build a relationship.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Helpful (0)

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Location

Spartanburg, South Carolina

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