The sales tactics here are the worst I have ever experienced. In one hour, it turned Northgate RV Center from my favorite RV dealer that I preferred over all other dealers into a predatory dealer that I can't trust buying from. My partner and I went to their location in Georgia and spoke with a kind, helpful, very knowledgeable sales person. His service made me want to use this business. Looking online, we saw a trailer we really liked at this TN location. He quoted us at a price that even NADA/JD Power lists as being an average retail value for that model. It was a fair quote and we would have gladly paid that price. But we wanted to see it in person first, so we drove to this location to check it out. We were told a new manager had just moved there and was currently staying in it, but they let us check it out anyway. We had absolutely no problem with the fact that someone was living in it. We looked past their personal belongings and fell in love with the unit. We immediately put in an offer (intentionally lowballing just to see what they would offer, not knowing we already had a quote). They countered at several thousand more than what we had been quoted. When I asked why their price was so much higher than what we had been previously quoted, they got upset with us for not revealing that we had already been told a price. I showed them proof of the quote and gave the name of who had helped us. The manager then came out to tell us that they called the manager of the GA location and they decided together that the quote we had been given was too low and then proceeded to throw that rep under the bus. They said he didn't know what he was doing, he didn't understand how things worked, etc. In order to try to squeeze a few thousand more dollars out of us, Northgate management badmouthed and undermined their own sales people and worked together to lock us out of a previously quoted price. If you are looking for a place to buy an RV, I recommend the nearby Camping World or Lazydays of Maryville. It will be better for your wallet and your wellbeing. Show less