Voted most helpful review
Joshua Bergman
Utah
Reviewed on March 25, 2022
The dealer made my warranty experience a living nightmare. Coupled with the Manufacturer failed attempt to build a quality product. My first outing was within 24 hours of leaving the dealer. We went to Idaho for the weekend. Our trailer broke the first outing. The jacks failed leaving us without the abil...
read more
The dealer made my warranty experience a living nightmare. Coupled with the Manufacturer failed attempt to build a quality product. My first outing was within 24 hours of leaving the dealer. We went to Idaho for the weekend. Our trailer broke the first outing. The jacks failed leaving us without the ability to attach it to our truck to tow home. We left it at the camp site in hopes of getting the parts to repair it ourselves. The dealer refused to give us the part to repair it ourselves. Said we had to tow it in for repairs. So we called a tow truck to pickup our trailer in Idaho and tow to Salt lake city. The dealer refused delivery and the trailer was then towed to our home 85 miles away were it sat waiting for an appointment for 6 months. Then towed back in for a 5 minute repair at the dealership. 2 outing we got a gas leak. The dealer made us wait 4 months again for an appointment, then 3 more months to get the parts. We've owned this trailer for over a year now and used it 3 days. The dealership now says the warranty has expired and is no longer covered. We have a laundry list of parts that have failed. Even with the extended warranty we purchased. We're now left repairing this trailer on our own. Don't trust this dealer. And don't buy their extended warranty.
Sales
Service
Parts
Warranty / Support
Show less