A huge regret of mine to have purchased a brand new, Braxton Creek 2022, Free Solo Fam trailer back on January 15th from Mid state RV sales rep Don Little and Manager Brandon Tarlelton in Byron, Ga. I had hoped to enjoy investing in the camper for having retired and served my country. First I waited nearly three weeks for a registered metal tag which I did receive so that I can take it and store it in Florida. I immediately drove back from North Georgia to Mid state RV on Febuary 10th to pick up and take my new RV to Florida. Sad to say, this dealership, really must've thought that unlike the brand new pristine condition that my investment was in when I bought it. Upon my arrival to retrieve, the trailer's floor is now damaged unlike the state that it was in when I did the walk through with the nice porter named Jason, who lead the walk through of my new investment weeks prior. Sadly, upon me expecting my trailer being new and ready for me to take with me. Don Little obviously seemed that I would overlook the fact I didn't see the evident issues as the damaged floor, the filthiness of my new investment inside and out, the toilet seemingly unwrapped, used and visibly soiled being present, very poor presentation of delivery, several directions were going back and forth among by Don and his immediate colleagues that inspected afterwards which resulted in me not being able to receive the delivery due to Don's report that the claim manager name Erica (who I yet haven't heard from) not being in and that it can take four weeks one porter there said to have floor replaced! Needless to say, I had to leave Byron, lose my RV storage spot that I had on a waiting list at the air base in Florida to someone else. That same week I escalated by reaching Brandon Tarlelton via email to express my frustration, that I reached out to Don who then called me three days later to say, he's working on it and no other follow ups since and my investment is still in their possession. In the meantime, I'm losing invested money by not utilizing what I purchased while making monthly bank payments for this trailer. I'm expressing my misfortune for all to know until there's a resolution and beyond. It's now Mid March, no resolution, no follow ups as I mentioned, In all seriousness, my money back would do wonders so that another RV business that possesses integrity and legitimately cares could benefit from me being a loyal and credible consumer! There's absolutely no way that I or anyone should be going through this. Having invested in Midstate-RV was a true waste of money and time. This business is a poor waste, buy elsewhere, you'll be glad you did. I'm in a deplorable situation as this dealership has shown no concern towards doing what is right by to undoing the wrong that that they're demonstrating to me. I will continue to express my displeasure to all military or civilian alike. God bless! Show less