Thinking about buying a Tiffin RV - READ THIS FIRST On April 14, 2023, we took delivery of a New Tiffin Allegro Bay, 38BB, Super C motorhome. Pros: Love the design, Freightliner Chassis is great, handling and drivability is good, towing is excellent with the Cummins diesel, fuel milage is better than expected; 10mpg, average. Cons: COMPLETELY OUT OF SERVICE FOR OVER 8 MONTHS, not functioning properly since June 28, 2023. The build quality is BEYOND BAD. Problems nearly since day 1 – solar panels wired incorrectly and not working, leveling system failure, slide retract failure STRANDING us in Alaska (FINALLY RETRACTED MANUALLY ON MY OWN SO DRIVABLE), Right Leveling Jack Failure, stranding us a second time (HAD TO COMPLETELY REMOVE THE JACK MYSELF, TOTAL FAILURE of the Electrical System – no control of anything – all screens failed, STRUCTURAL FAILURE, floor under Washer and Dryer collapsed, CRACKED FRAME above front slide, leaky seal in Right Front Headlight, multiple leaks in air system, outside temperature sensor not working (from day 1), trim over cab bunk came loose … Summary: We bought this motorhome to drive from our home in AZ to our Summer Home in AK. These were the issues on our first trip last year, beginning June 15, 2023. The motorhome has been in the dealership and the failures so significant the unit had to be driven back to Tiffin for repairs, which is where it is today – June 6, 2024. Not functioning properly for almost 12 months and has been at the dealership, La Mesa RV, Phoenix, Freightliner, or Tiffin for approaching 9 months. We bought a Tiffin because we thought they were top of the line for quality and service. We no longer have this opinion. Show less

This dealer is TERRIBLE! This dealer NEVER returns calls or calls back when they promise to. I don't say that as an exaggeration or figuratively, they have a 100% failure rate with calling me back. I was looking for a simple shower latch for over 6 months. Their parts department promised to call back every time and never did. I had to go to the dealership several times and they would take my information and never call back. I eventually went off on the parts manager in person and he called back the next day and they would find the part. Guess what, they couldn't find it. They took me out to their service lot and opened someone else's trailer so I could show them the part. And they still never ordered it! I eventually just gave up. Their service department sat on my warranty work order items and never called back and ignored me for so long that the warranty elapsed, and Winnebago refused to cover anything because of the time frame, or they picked apart wording to not cover it. If you want to be ripped off and frustrated, then this is the place for you! Show less

Worst RV dealer in the USA. ZERO customer service. This place is horrible! Avoid at all costs, or it will cost you. Their employees must be trained to treat customers like crap, Kristie Gallardo, terrible. Did not even review our complaint before dismissing us, now we pursue legal. Show less

Maintenance said their lot is full of warranty work. What does that tell you. Bought a class b.... as to the dealership and the road trek. Run, As fast as you can. I am in AZ. They told me to go to PA. For warranty work. Boy, did they see me comming. jp4948@yahoo.com Show less

Well played La Mesa RV, well played. Record breaking RV sales over the last 3 years, then close down Mesa Service (for more profits during the downturn) so all of us idiots that bought an RV now have to wait 3 months to bring our RV's in for service (add time to fix). I won't be buying or recommending La Mesa RV to anyone moving forward. Show less

If you ever get through to ANYONEwith out leaving a voice mail for them to call you at there convenience count yourself blessed. Well they are wanting me to add to my text before I can send this. Did you ever hear the one about the two Irishman? Never mind. How is that? Show less

again i will make this review as simple as possible for any readers to understand!!!!! RUNNNN and not towards ….run AWAY!!! do not look back … i have entered a very very expensive nightmare … listen to the reviews people if we all did maybe we could force some change in the rv world!! I COULD NOT POSSIBLY LIST all i have to say! just understand it is VERY BAD!! wish i listened to all the reviews. the dealership actually pays $100 cash to each person that gets a 5 star review so they can up their review scores. they are bad for a reason Show less

This service department is so frustrating. The communication is so poor and there are too many middle men before the actual technician. We were never told how long it might take for a repair due to the fact that they do not keep any parts in the shop for pretty much everything. This may a known situation for some but being beginners and excited to go on adventures etc. it intensified the anxiety. We experienced 3 instances that were inexcusable. 1-Someone used our toilet, (disgusting), left the bathroom door unlatched which caused it to break while taking it back home. 2-Left 3 windows open during monsoon dust storms which caused and issue in the window tracks let alone all the dust inside. 3-Tried to deliver our trailer back to us with a flat tire. Incredibly disappointed. Show less

ERIC JAQUEZ IN ORIENTATION WAS THE BEST? JEFF IN SALES WAS TOO. THEY TOOK THEIR TIME TO ANSWER ALL MY QUESTIONS WITH A SMILE IN THEIR FACES. THEY WERE VERY KNOWLEDGEABLE AND WAS A PLEASURE SPENDING TIME WITH THEM. I WAS NOT HAPPY WITH THE DEALERSHIP THOUGH. THEY DIDNT DELIVER WHAT THEY PROMISED. BUT THESE TWO GUYS MADE MY EXPERIENCE WAY BETTER. THEY SAVED THE DAY. Show less

This is the worst company, worst RV ever. A small child or drunk person tried to put it together. There was no inspection! All the finish work is falling off. The slide got stuck while they did the walk thru! The floor was ripped. There are metal pieces coming off the unit inside somewhere ! All faucets are leaking. The blinds all fell down. The refrigerator never turned on. They are horrible!! Show less