DO NOT TRUST THEM! Dishonest company, incompetent, dealing with Jay Castro. Do not trust them with your vehicle! Caused $20,000 in damages to our vehicle and offered $4,000. I would rate ZERO Stars if allowed. Show less

I purchased a new Thor tranquility class b they said to do a 2 hr review of the unit what a joke they had a guy who just started I asked him questions about the unit he really didn't know anything he put up the screens on the back and side doors wrong and where's the cases for them I still have a case on the floor that I don't have any idea what of where it goes I have worked all my life to buy a new Rv 155,000 there was know books about the RV he said it's online then he didn't know how to connect it as I have Wi-Fi in the van so I drive from Meda AZ to San Diego la Mesa rv as I wanted to ask how to set the clock a guy gets into my BRAND new rv before he got in I asked him to remove this giant ring of keys he got in anyway I now told him to remove them he didn't listen and said sat new seat I said remove the keys again then he said in a bad remark and threw his keys on the ground I caught in mid air he was full of b.s as he didn't know how toe set my clock and got out finally a guy knew what to do with no keys on as I made my first trip from Mesa Arizona to San Diego it's was stupid of me to stop at another LA Mesa in San Diego and think they know what they are doing so they Sent me to TN Mercedes dealership who help me learn the dash board and told me where to call to connect the wifi lol the number was wrong no longer Att now t mobile now in Northern California I hope the LA Mesa Rv dealership knows about the RV do you think each dealership should send a technician to Mercedes and know how to show them how to use the dash board I'm really a computer stupid but after going to the Mercedes dealership that guy knew his stuff and slowly explained everything well Show less

Best dealership in town by far! Always good service and I sold my coach back with the easiest process. They have me more than any other dealer and I was happy. I wouldn't go to any other dealer in town for my RV needs if I buy again. Show less

High pressure sales, poor inspection prior to delivery, always "waiting on factory auth/parts", for warranty. Not very good at cleaning up after work completed. Wanting customers to pick up and return when parts come in (for us that is 150 mile round trip in the mountains) For us this is not the place to recommend or do any further business with Show less

The salesman I dealt with at one of the RV shows at Glendale football stadium was making promises that only later did I find were not true. If something is important to you get it in writing, just like Judge Judy would tell you. When I picked up the RV the fellow giving me the orientation rushed through it so quickly that I left not knowing most of the operation and maintenance. When service was needed I had to make a appointment and could not even drop off the RV for 3 weeks as they were so booked. Once there it took another 2 weeks before they could get to it. My service advisor was good and did his best. My concerns were addressed. Seems they were understaffed that particular time as later visits were handled quicker. I think my beef is with the Dealership making all kinds of promises until they get paid, then all is forgotten. Show less