Jason Ling, parts advisor, in parts was on the ball and had the correct Converter-charger for my 2014 Itasca Silver Spirit motorhome. In stock, quick service and a great price. I highly recommend Jubilee in Kamloops. Show less

Jubilee RV sold us a park model from a catalogue. Inside that catalogue the kitchen cabinets were clearly visible in all the normal spots that cabinets are expected. Upon delivery, the unit was delivered with missing kitchen cabinets. 13 months later Jubilee has not fixed the issue and I am made to feel like they are doing me a favor even considering fixing it. This is just the tip of the iceburg when dealing with Jubilee RV. They also allowed my park model to be with out reliable heat or air conditioning from July 15, 2021 to June 2022 and we lost nearly a year of use on this paperweight that we prepaid $165000 for. Do not trust your business to Jubiliee RV as if it requires any after the sale support, you will be left in the lurch as we and many others have deciding whether a lawsuit is worth our time and energy or just paying the costs to fix things ourselves. Show less

Hands down the best RV company I have ever had to deal with! We were in a bind late on a Friday night just before closing. Bret was not only a pleasure to deal with but stayed after hours to double check a few parts on our trailer to get us back on the road. I’m beyond grateful for the help and service we received. Highly recommend!! Show less

Can't say enough about how great this dealership is. We bought a new RV and they treated us like gold from start to finish. The product was great . The price was awesome and the staff was incredible. Highly recommend. Show less

Sturdy bunch of folks over there at Jubilee. 10/10 Sales staff are awesome, always helpful, and take the time to get you into an RV that suits your needs. Huge parts selection and a responsive and attentive service department. Couldn't recommend enough. Show less

One of the best local family RV dealerships I have had the pleasure to work with. Sales were friendly and not pushy. The Finance lady was helpful. The service has been excellent after the sale. Highly recommend to my friends and family Show less

Sales was fine and accommodating, but you better hope you don't buy a lemon. The lemon part is where my story begins. Bought a 2020 Forrest River EVO on May 30th 2020. Loved the layout. The paperwork took a bit longer than expected so we came back next business day to finalize and do our walk through. I can't blame Jubilee for the weather that day, but it was a down pour. We step inside our beautiful new trailer and there is a puddle of water on the floor. We chalked it up to washing it with the slide out. Then we get a demo on the slide and it won't come in. Not being able to tow it and it needing obvious attention we left to come back when they worked out the kinks. That was our biggest mistake and something we kick ourselves for daily, now owning a $60, 000 peice of shit that they will take back, but not at the price we paid of course. Anyway we take our unit out excited to use this beautiful trailer. We are into day two and notice again a large puddle. A quick run of any tap revealed the water pump spraying water. So we bring the unit back and are told the factory failed to intall a seal on the pump. The base cabinets now require replacement. Arrangements are made to repair it later in the year, but otherwise the unit is good to go. Second trip out the slide won't work. So we bring the unit in again and now the realize it's not a fuse. The explanation is the gears were put in wrong in the factory. Bottom on top and top on bottom. But it's good to go again as we swapped the gears. We get the call to bring the unit in for warranty cabinet replacement. So we bring it in and whIle it was there the unit was damaged. Jubilee refused to take accountability and said it was vandilized. We ask what happened and we can't get an explanation, only that it was vandalized and it was not their fault. So I ask for the police file number for insurance. You would think something vandalized would have been reported. Nope, not reported, no file number and low and behold their security cameras don't pick up the area. Now understandably frustrated that our trailer is damaged we are happy to have it back. We took it out father's day weekend 2021. Now if you do the math this is only trip #3. We enjoy our weekend and get ready to leave and the slide will not fully retract. Over to Jubilee it goes again. This time the explanation is the entire slide motor assembly needs to be replaced. This took months. While there our trailer was broken into and items stolen. Again, Jubilee is not responsible. We got our unit back in October for Thanksgiving weekend. We took it out twice after getting it back. It is now April 2022 and my wife and I went for our first trip. We got home and went to put the slide out to clean out or unit after the weekend. Slide is fucked again and now won't come out. This has been near 2 years with this trailer. Not a payment missed. In that 2 years our trailer has spent no less than 10 months in their yard for repairs. Our actual time we could spend in our unit has been approximately 4 months when we shut it down like every Canadian does for winter. We are quite fearful we have a $60,000 never never plan brick in our driveway. I won't slander this company and tell anyone to stay away. However I really think people need honest reviews of dealings with them and not the edited crap you find on their website. Please share this review if you choose, it is at least an honest account of dealings with them and might prevent them from making the same mistake we did. Show less

I inquired about a 5th wheel that was listed online and requested a written quote to confirm the price and additional costs, which I received. In the two days it took me to line up a time to view the unit, which is a 4 hr round trip, the online price was increased by $8,000, but showed an immediate reduction of $2000, so $6,000 above our agreed upon price. We were literally enroute to view it when this all transpired. I called to confirm we were still good with the price we had been quoted and was told it's all good. 20 minutes later I get a call saying sorry, we can no longer honor the written quote, but they'd do us a favor and offer it at only $3,000 above the agreed upon price instead of $6,000. So an hour into the road trip, after taking the afternoon off work, we turned around and headed back. Some incredibly shady business, posting a price to gain interest and then once you have a few potential buyers on the hook, jack up the price so when you offer a discount of $3k, you're still guaging them for $3k over the agreed upon price. Seems there are very few honest people and businesses out there. Show less