I recently had the pleasure of purchasing a new Jayco Jay Feather travel trailer from the Johnnie Walker RV dealership in Las Vegas, Nevada. I must say that my experience exceeded all expectations. From the moment my wife and I stepped onto the lot, we were greeted with a warm inviting atmosphere. The staff at Johnnie Walker RV were knowledgeable, friendly, and genuinely passionate about their work. Our salesperson was Joe Barbot. He took the time to listen to our needs and preferences, ensuring that we found the perfect recreational vehicle for my wife and I. His expertise and guidance made the entire purchasing process smooth and stress-free. The dealership's inventory was impressive. They made all the vehicles on the lot accessible to us so we could roam around, without them hovering over us. We took our time and found the perfect floor plan to meet our needs. What truly set Johnnie Walker RV apart was their commitment to customer satisfaction. They went above and beyond to address any concerns or questions we had, even after the sale was finalized. When we arrived on the day of delivery, we were warmly greeted with a big white board sign welcoming us to their family of customers. Nice touch. LeeAnn then managed all the paperwork and documentation details making that process pretty painless. Upon taking delivery, and after some orientation and training, they had our new RV parked adjacent to the travel trailer we were trading in. This was all located in their mini-RV Park within their facility grounds, where we spent the night. This made it so easy to move everything over to our new RV. They even assigned us top-notch RV mechanic Jody Ramos. He ensured we were well-versed with all the features and operation of the RV, answering any questions we had along the way. Jody also took care of all the necessary adjustments, installing some upgrades while he was at it. Their dedication to ensuring our happiness with my purchase was truly commendable. Furthermore, the dealership's facilities were top-notch. The showroom and facilities were clean, well-organized, and showcased the RVs beautifully. We already have confidence with their service department after dealing with Cole on our trade-in. Also, shout out to Derrick for helping us with the upgrades to our new RV. Overall, our experience with Johnnie Walker RV was exceptional. Their outstanding customer service, extensive inventory, and dedication to customer satisfaction make them a standout choice for anyone in the market for an RV in Southern Nevada. I highly recommend Johnnie Walker RV to anyone seeking a reliable and enjoyable RV buying experience. Show less

Brian in service was very help full with the repairs done to my pacific coach works from start to finish repairs were done in great time. Sales was very helpful and went the extra mile by worked with my schedule and stayed late! Show less

Johnnie Walker RV was nothing short thank amazing. I really like the sales people. And the service guys are pretty cool too. I'm glad I went with them. Shoutout to Tommy and Eric!! And Don is knowledgeable and explains everything to me that I don't already know. And he gave me good pointers too. Show less

Johnny Walker RV. Brand new Jayco Alante Motorhome. Pure junk. Total lack of quality control. I have had to bring my motorhome back time and time again. They think this is just the norm. Parts are all but non existent. Manufacturer delivers to the dealer a motorhome that has to have thousands of dollars worth of warranty completed. I have all the invoices to support my accusations. Do your homework, wish I would have taken my wife's advice. Show less

RV is in the shop for the 3rd time since purchased this year. I have only been able to put something over 2000 miles on it since purchase, I'm all but full time.My 3rd list, shower area not repaired correctly the first time, still is not square, leaks water to floor, shower base is cracked. Floor has rust colored spots almost entire vehicle. This really concerns me as everything I have read points to mold. "Everything" Dealer said not mold but they don't know what it is. When the floor comes up they know to call me. These spots just started popping up weeks after purchase and during the summer spots really metastasized. They are virtually everywhere. Dash air quit, generator quit running while driving. Dealer told me to use generator and roof a/c units so I could travel. I tried to travel but the generator quit running, gas was over 1/2 tank. Noted generator will quit running at 1/4 tank. This happened to me on my 2nd road test. Dealer is putting in new shower base and a new vinyl floor and several other issues that need attention. My guess is they will have it 4-5 weeks this time. I have contacted both Ford and Jayco service depts, they are not on the same page or is my selling dealer. I have obtained legal advice, not right this time all involved will have hell to pay. I wish there was enough space to post my list of complaints, No one would ever purchase a Jayco product. I'm truly sorry I did! Show less