Voted most helpful review
Rick Owen
Reviewed on October 18, 2023
Several problems going back to March 2023 when we bought our $133k RV. It’s currently October 2023. Still not resolved. Getting the runaround. This includes selling us expensive electronics we didn’t need because they were already integrated in our RV. And they have repeatedly refused to refund us...
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Several problems going back to March 2023 when we bought our $133k RV. It’s currently October 2023. Still not resolved. Getting the runaround. This includes selling us expensive electronics we didn’t need because they were already integrated in our RV. And they have repeatedly refused to refund us for this.
We would like a refund for the electronic part (a router) that cost us over $400. They misled us by telling us we needed this part. We don’t. We learned this is already integrated in our RV Wi-Fi system. This device is still new, in the box & unopened. Taking the part back and refunding us for this poses no risk or loss to their business. They can resell it. It’s current technology.
The entire experience with GARV Memphis has been difficult, disappointing and frustrating. It took us 8 hours to take delivery of our new 2023 RV, which we made a deal on and bought sight-unseen online. Several things were wrong with it which took forever to resolve, some of them are still not resolved. Probably won’t be buying from this dealership again.
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