0 stars isnt an option.
Typically, I wouldn't do this but Delmarva RV Center had 3 weeks to make things right so here we are.
BUYER BEWARE. We purchased a used RV in May 2022. It was initially disclosed to us that there was a roof repair. Ok, cool. Guess we should've inspected that instead of assuming it wa...
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0 stars isnt an option.
Typically, I wouldn't do this but Delmarva RV Center had 3 weeks to make things right so here we are.
BUYER BEWARE. We purchased a used RV in May 2022. It was initially disclosed to us that there was a roof repair. Ok, cool. Guess we should've inspected that instead of assuming it was properly repaired. The first issues were with the awning motor and a broken air condition which they replaced, but delayed pick up after purchasing. To date, we've only used it on 4 occasions. The first trip out was June 2022, we discovered water leakage and assumed it was probably from excess water from the slide out when we closed up. The third occasion, our heat stopped working and we discovered leakage again - this time it had only rained during our drive home. We dropped the camper off on October 31 to have it serviced and they told us they believed the leak was coming from the wheel well. They fixed our heater, and we finally picked the camper up on Jan 30 (3 MONTHS LATER). We took our 4th trip on May 12 and when we got to our camp ground we noticed half of the roof was peeled back revealing what a crappy "roof repair" they did prior to selling it to us as well as the source of the leak. After several calls, I finally spoke with Cross, who identified himself as "my family owns the business." Long story short, he told us he is not liable as we are a year out from our purchase date (reminder that they had the camper 3 months out of that year for repairs and to my knowledge, they didnt even check the roof for leaks). Not only did we have to spend $637 for an emergency temporary repair while we were camping 3 hours away, now we have to pay $1200 out of pocket for materials so my husband can fix it. So if you do shop here, make sure you're handy.
EDIT: Cross replied in the comments (FB)that our camper was brought in for a furnace repair, which was ONE of the issues, and therefore they had no reason to check the roof. My main concern was the leak which is why we dropped it off much earlier than our original scheduled appt of Jan 14. Further displaying their lack of competence by revealing they never even checked for anything regarding the leak. That kind of builds my case here even more in my opinion. Needless to say..he ended up blocking me when I asked "are you telling me the leak was never inspected when we dropped it off in October 22?"
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