Bought a 2022 Georgetown Forest River Class A. The sales-the sales manager, the salesman, and all of the other folks before the sale couldn’t have went any better. It was absolutely five-star all the way. After the sale-WORST customer service on the planet. OurProblem was with the title. Very simple. 1 week before taxes were due, I went to the DMV in Missouri to get license plates and pay taxes on a Monday. (By the way, waited an hour and a half there to be waited on, which is not unusual), Only to find out I could not get them because Dave’s RV failed to sign the title as the seller. I got an argument from the title person, at DAVES RV, Cheyenne, said basically, she was right, and the state of Missouri was wrong. I had to prove that Daves RV needed to sign the title on the back, before I could get any cooperation. (2 days) After Numerous phone calls, text, trying to contact the president, Stephanie. I left her a message about the ordeal, but obviously, she could care less. Never received any communication from her. The whole nightmare was 4 days of arguing. That left us with the “day of “ to get our RV tagged, taxes paid without paying a penalty. . They get to you at their own leisure, the president Stephanie could care less about your problems. The trickle down effect, no one else does either, after the sale. Sad, that you can spend a large amount of money there and to be treated this way. Show less

Had cracks in fiberglass, under slide out, We scheduled repairs for 2 day’s. Austin, service writer, got the coach in early morning. We also had them install soft star on ac unit. They had it ready to go at 3:00. Great job. 5 stars to service dept. Show less

We purchased a 2021 Forest River Salem Hemisphere in December of 2020 and received said RV in January 2021. The RV came with numerous problems that started with installation of the washer and dryer units. They botched this installation. The unit was delivered to us with fender skirt cracks around the fasteners due to no support piece(s) installed. Trim pieces are coming off, a valance fell off, the shower is busting apart making it unusable, crushed heating duct in the island, a hole in the slide out material requiring the roof to be replaced, and a window busted out presumably in transit. We are completely dissatisfied with the length of time it will take to get above repairs made. Excuses is what we are hearing i.e. cannot get parts and/or will take a long time and you can use your RV as is. This is completely unacceptable. This RV was purchased to live in for out-of-town and out-of-state employment and Dave’s RV is aware of this. We would not purchase a Forest River product again and most certainly would not purchase from Dave’s RV again. Show less