Can't say enough positive things about my experience with Collier's in Rockford. Just purchased our second RV (5th wheel this time around) from Scotty. He helped get us a great trade-in for our travel trailer and matched us up (again) with the perfect RV for our family, with a great year-end closeout discount too. He is extremely knowledgeable and no pressure, which we respect. The service department set-us up and installed a new 5th wheel hitch in my truck the day before the scheduled pick-up. The Sales and Service team coordinated a tight timeframe window to meet our schedule and then followed up with a mobile technician the following week to replace a blown fuse in our awning controls, from the factory. This dealership has done right by us on all fronts. Show less

Every time we call with a problem we get passed off to different people who still can't answer our questions about our problems. Still the same problems plus more with the motorhome. Hope to get them to fix the 7 problems over the winter when we drop it off then never have to deal with them again. Very disappointed in them. Show less

Bought 80K RV last year slide out kept breaking (amongst other things) spent 20 hours in various dealerships trying to get issues fixed eventually took it back to them they said it was a design issue and could not fix it, Thor would never return our calls, had to sell it at another dealership for different product at a loss of 20k. products are s**t and warranty not worth paper it's written on. Do not buy here Show less

I bought a new Thor Chateau 22D from Collier RV and was very satisfied with the experience. David Mann was our salesperson and he did a fantastic job from start to finish. I do so much research before purchasing any vehicle that I usually know more about the vehicle than the salesperson, but in this case, David was able to rattle off specs, etc. off the top of his head. That is always a good sign that you are at the right place. Great customer service, large inventory...just a nice atmosphere. I can highly recommend Collier RV. Show less