Wife and I thought we needed a new motor for our awning which was not operating properly. We stopped by RV Solutions and talked with Sam Powers, the service manager, who was in the middle of a big project. Sam took a couple of minutes and looked at our awning and gave us some suggestions on how to fix our problem, instead of selling us a new motor. Awning is working good now. Total cost to us was $6 instead of a new motor for hundreds. Thanks Sam, you have our future business. Show less

I purchased my 2020 Coachmen Apex Nano (new) from Chesapeake RV Solutions. I also purchased an additional $1500 insurance package. After using the camper for six months, I brought it back for a few repairs. My plumbing had seven minor leaks – all documented with photos and Tupperware containers full of water. When I dropped the camper off I asked if I could use hose clamps should the plumbing develop any future leaks. The manager openly laughed at me and told me that it was a “ridiculous question” and a stupid solution. They then supposedly did a pressure test and told me they couldn’t find a single leak. When I later crawled in back and looked at my plumbing I discovered: 1) That they had used two hose clamps where I had marked leaks. 2) That all 7 spots were still leaking. My awning motor always stopped when the awning was still 18” out. They told me they had replaced the motor. The “new” motor stopped when the awning was 18” out. My water pump stopped pumping water when the tank was still 1/3 full. One of their employees rapped his knuckles on the tank, smirked, and said, “It’s empty, lady”. He then grabbed a hose and filled it. The next time the pump ran endlessly I manually drained the remaining water. The 50-gallon tank still had 22 gallons in it. The water pump failed completely two months later. I asked them to show me how to manually retract the bump out in case I ever had an electrical failure. They said, “You should have asked that when you first bought the camper.” I apologized and asked them to show me anyway. They said, “Look it up on the internet.” I said I hadn’t been able to find anything online and asked for a URL. They refused to give me one. Turns out there is no way to manually retract the bump out on this model camper. My insurance contract said there was a $50 fee if I brought the camper back to the place that sold it to me. They tried to charge me $200. When I pointed out the clause in the contract, they tried to charge me $100. They also charged me a $150 “inspection” fee. Most of all, they were incredibly rude and demeaning. This was right at the end of the pandemic and they had a lot of camper sales and repair jobs. When I called them to schedule an appointment for the repair they gave me a date over three months away and made it clear that they were doing me a huge favor not making me wait six months. Do not purchase a camper from Chesapeake RV Solutions! Show less

We went into the dealership just to look and enquirer and after only a little over an hour we had purchased our first ever RV. The service and everything about the dealership was a class act. Frank, the manager will bend over backwards to help you feel welcome. We even teased that we are now friends and family. With that he responded absolutely. Bruce the salesman was a great help in the whole process as was everyone who works there. We will recommend them to anyone looking to purchase an RV. Sincerely, William and Nancy Riley Show less

We had been looking for a fifth wheel for months. We found Frank and Mike to be knowledgeable and helpful. They were patient with our many questions and requests. We were even able to do a lot of the paperwork from home. We are so glad a fellow camper recommended this business to us. We are now happy fifth wheel owners. We highly recommend checking them out for your camping needs or DREAMS! Show less

I want to say Chesapeake RV Solutions was fantastic, but I can’t. While our salesman was nice after we bought the camper we had issues and the service was horrible. Now we are having issues with the roof and of course KZ and the dealership does not stand behind their product that we bought new. We will have the roof repaired and then buy a grand design. Show less