Do not go to Camping World Spartanburg!!! Do not deal with the sales associate Michelle Phillips!!! Do not hear to the sales managers Tom and Jonathan!!! Go to Camping World Asheville/Hendersonville Make a good deal with Tom Nail there! and I will explain exactly why 20 days ago I went to meet Tom(do not mix with the manager in Spartanburg) in Asheville and He was awesome, so patient, showed many RVs, took our credit scenario to the manager there and gave all information we need in a 2 hour talk, unfortunately this branch did not have a trailer that would fit or budget and/or our needs. Not enough he showed trailers on branches nearby, having that they may be able to move it and make a deal. The one we liked could not be moved and kindly he recommend us to go there, explain our conversation, take a look and move on in a deal with Spartanburg. Someone who spend 2 hours with you and give away a deal to someone because they think is the best deal for you, deserve appreciation! So go meet Tom Neil in Asheville/Hendersonville, it totally worth the longer drive. The day next we were so excited to go to Spartanburg, 2 hours drive from where we were. We called and I spoke to the manager Tom, told us to look for him or Jonathan. Arriving there, Tom (not the one in Asheville, please don't mix it up) got us to meet Michelle Phillips, who would take care of our deal. She was very friendly and kind, showed us the trailer, which we really liked, she makes us comments and recommendations, it was all good... until she saw the price on the unit and we got back to the office. Something changed, she spoke to the manager and came back very unfriendly, saying we needed a large down payment and it was a bad scenario. We knew that, we may not have the best credit but far away from bad either! We filled up the application and left. She said 2 days we would have an answer! 2 days after and nothing (Friday), Monday I txt her, in a rude txt she says she is off and she doesn't know anything about it. Tuesday we don't hear from her, at the end of the day she says it on the bank and need some specific info on the trailer (???) so no answer yet. I txt her the next couples days and no answer, so 1 week later I call her and expressed that we were very frustrated that nobody would talk what is going on, it has been a week with no answer and each we call we get this bad attitude from her. She said she was sorry and that wont happen again, that our credit was a very specific case and is up to the bank to give us an answer. I told her that was unacceptable, if the problem was down payment we would put more money in, if the problem was interest rate that we would accept a higher one and finally if it was a decline, just tell us!! So here is the reason why you shouldn't go to Camping World Spartanburg It has been 20 days since the first talk to Michelle, it has been almost 2 weeks and no answer from the dealer At this point I imagine that any manager would follow up on the deal, Tom (Spartanburg) and Jonathan did not show up neither My credit and my wife's have a hard pull on it! Not just it decreased few points on the reports of each one of us, it is permanently showing that we apply for credit and didn't get the deal (not for bad credit, but for the dealer being neglected) if we try again in a new dealer. This is the second trailer we are buying, we have been to few dealers already and Camping World Spartanburg is the most unprofessional business we had to deal with!!!! Tom (Asheville/Hendersonville) in the other hand, we got back to him and he is moving mountains to help us close a deal, he replies us immediately, fill us in every day. We don't expect them to make miracles, we expect them to be professional! To be clear! Tom Nail from Camping World Asheville/Hendersonville is! Michele, Tom and Jonathan from Camping World Spartanburg are definitely NOT! Show less