Initially brought my travel trailer in for a purchase inspection on 5/18. They had offered me $21,400 if the inspection was good. Going into the inspection I knew that there was a small tear in the roof. After the inspection, they said everything looked good but suggested I file an insurance claim to fix the roof and then they’d be able to offer their top dollar. I filed the claim the same day (5/18). The trailer remained with them. I was contacted by my insurance company stating that the repairs had been finished on 6/6. I heard nothing from camping world, so decided to contact them on 6/12. Finally got a call back on 6/14 stating the work was complete. Their purchasing specialist also called me on 6/14. Not quite a month later, while my travel trailer sat in their lot, apparently the “market changed” according to them and they were only willing to pay $16,500 which I declined. After picking up the travel trailer, I inspected the roof and everything looked good. On 7/9, I went inside the travel trailer for the first time after picking it up to take pictures for listing the travel trailer for sale. During the “repair”, one vent was broken, one was completely removed and not replaced leaving a hole in the ceiling, the power cord cover on the outside of the trailer was broken, wires are now exposed for the awning and the shower head was broken. I immediately reached out to camping world and the service manager I had been working with came out and took pictures and assured me that they’d get right on it. By 7/20 I had heard nothing from them, so I contacted them. Their response was “We are pending parts, I will call you as soon as I have an accurate ETA on the parts.” It is now 7/26, I’ve heard nothing from them since and I’m still unable to even list my travel trailer for sale because of the items they broke!! Show less

Do not count on this location to provide emergency service if you are unfortunate enough to have a problem outside normal business hours. Was told you can not tow a disabled RV there because there is no place to store it and you have to talk to the service department before coming in. Had a tire blow on our 40 foot 5th wheel that cause a shearing of the support brace on the rear axle. Unfortunately, this happened at 5:15pm and when we called for emergency service was told there was nothing they could do since the service department was closed for the day. Fortunately, Guaranty RV in Junction City is able to provide TRUE emergency service, despite the hour, and we were able to tow the RV there. Show less