Voted most helpful review
Linda Kuni-McCandless
Pennsylvania
Reviewed on March 1, 2022
Treat you like family!!! This is our second purchase from Camping World. We didn’t look anywhere else because our past experience was above and beyond (2 yrs ago). And this time again above and beyond. Our sales person from 2 years ago Connor was promoted to finance and it was so nice to see he was stil...
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Treat you like family!!! This is our second purchase from Camping World. We didn’t look anywhere else because our past experience was above and beyond (2 yrs ago). And this time again above and beyond. Our sales person from 2 years ago Connor was promoted to finance and it was so nice to see he was still there and promoted!!! It showed Camping World cares about their employees which means their employees care about their work! That is important!
Every single person we talked to at Camping World from sales, finance, service, store managers, were extremely professional and we will sing the praises to others about Camping World in Apollo, PA. And to add the teamwork every single employee displayed was comforting!! I feel their motto is “work together to satisfy the customer”!
Susan was our sales rep had great knowledge, experience and it showed. Most important, she listened to our needs and pointed out things we wouldn’t have thought of when deciding. Susan’s communication before, during and after the sale was incredible.
She introduced us to Josh from finance who sat down explained the next steps and calmed our nerves. And he was incredible to work with!!! Great communication and caring!!! And he was extremely knowledgeable again about finance, banks and Camping World. Top notch and hats off to Josh.
We provided a checklist to Susan in sales prior to our walk-thru and she passed it along to service. On day of walk-thru Shelby introduced us to the serviceman that would do our walkthrough. The camper was in the garage, cleaned, everything plugged in, and connected! I immediately knew they checked our camper up and down!!! I think it was Jim was amazing as well!!! Very knowledgeable and was very patient with us!! Explained everything and let us check everything up and down. Not one thing needed corrected!!! Job well done to the service team!!
Connor managed all the paperwork from finance! He was fantastic and explained all the benefits you receive from Camping World. He explained all the benefits of buying from Camping World. He also walked us thru additional services available to protect our investment. He explained every piece of paper we signed. He made a process that you typically cringe doing knowledge and smooth!!!
We ended with our walk thru of the store. Which is beyond impressive. The sales manager again took her time answering all of our questions. And she went down the checklist of what we would all need and did we already have it. Might I mention that because of our questions it was half past closing time and they waited for us! I told Connor they didn’t need to he insisted. As I apologized they had to stay late. She said don’t worry, it’s fine …was enthusiastic and didn’t rush us despite after hours.
I will forever buy from Camping World in Apollo because of their employees. You can buy a camper anywhere but why not buy it from people who care!!!
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