We just traded in our used RV and bought a new 2023 . Zack Bodo was our salesman both times and he is definitely an asset to the company! We also had Tim do our walk through, he was amazing how well he informed us about our new RV. He does not normally do the walk through but since it was a holiday he filled in. Well I would highly recommend he do the walk through from now on! He did a great job!! Show less

I can only say my adventure with camping world of Akron right from the purchase of my trailer to having it repaired and fixed to dealing with customer service. It’s the worst dealership I’ve ever dealt with. I would not recommend anybody for sales service or any other. From having slide toppers, put on my trailer , it took them two months to get the part that they should’ve put on in the first place which caused a hole in my awning, and they refused to fix it due to proper installation. Marcus Lemonis does not standby what he says. If you’re not a happy camper I’m not happy. Well that’s his quote and he don’t care about his people or dealerships. And their warranty covers. Nothing you have to fight for everything. Show less

Had a fantastic buying experience with Aaron M. at Camping World of Akron. Aaron went way above to help us find the perfect trailer. Please if you are looking for an RV ask for Aaron M. at Camping World. His knowledge and personality was what we liked the best. He was able to answer all our questions (we had a lot). He spent all the time necessary to make sure we were satisfied with our purchase. We would recommend Camping World to anyone. Great job Aaron! Show less

What a shame how they handled my purchase. 4 hour drive to the dealership three times and all three found the coach not ready to deliver. Filthy, no air condition function, no rear camera function. lies about when the product would be ready. I waited 5 months for delivery. they tried to hide all of the repairs needed to make the coach barely salable. Never go back, ever! Show less

WORST service department and customer service EVER! They have had my vehicle since March 30th, cannot send the correct VIN number to Jayco to get a major water leak and water heater issue fixed (brand new unit, flooring destroyed etc) and they tell us all but floor, a door snd steps are repaired. My husband goes to get it today, drives it home and water leaking EVERYWHERE in my unit… I’m disgusted with the fact they sold us a brand new unit with this many hidden issues, avoid responding to us since March 4-5 days at a time, and lying to us about the repairs they did…my vacation is now RUINED and we are not only out 4 months of a mortgage payment, and the gas to drive this broken unit home when I paid for the warranty for a reason, but now to be out the cost of our family vacation. NEVER EVER go to Camping World! Show less

My wife and I drove down from Michigan to look at a few used travel trailer's and the salesman, Mark Hamilton was tremendous. He was very informative and extremely helpful. He had to work extra hard to find the trailer's that we had come to see. They have so many but he found them. Great person to have dealt with. Very pleasurable experience. Thanks again Mark for all your help. Show less

The mobile service guy Keith is phenomenal. He is very good at his job and knowledgeable. I think he really cares about satisfying the customer. He has come out to my house three times and every time, he shows and/or answers all my questions. I hate to look over his shoulder while he's making repairs, but I learn so much. Keith's caring,knowledge,meticulous/ quality work makes me feel better after putting up with all the frustration of multiple things breaking or waiting on parts. Show less

Paul Dobransci was very helpful and knowledgeable. Will definitely be back when we decide to purchase .Been all over this great nation of ours dealt with a lot of companies, but in mopinion camper world represents what this country is all about freedom to hit the road. God bless America Show less

There are so many other choices of RV retailers out there. Some good, some terrible. CW on this occasion has proven to be abysmal. Turning a happy and exciting purchase into something we may regret for a very long time. We honestly are wondering if we have actually been sold a very poor quality product OR sold something previously used. Purchased a new 2021 Forrest River Sierra. Retailed about 80k. Sales representative Zack was great during the purchase process and I was excited to begin a new journey in a new RV. Was sold an upgraded warranty for 7 years which included exterior protection and expanded protections that Forrest River didn’t include. Forrest River only warranty their RVs for a year - this should have spoken volumes about the quality of the product. During the initial sales inspection there were a number of small visual defects which - sadly, you have to become a custom to with RV companies. Apparently “Brand New” is not the same standard for RV companies. Campers World agrees with this poor quality also. Most of the RVs we looked at had pieces of trim missing or hanging off, scratches in surfaces and TV screens. Brand New??? As we got the RV home, we wanted to open it up to get it ready for our four weeks of camping. One of the slide-outs failed. It partially opened and would not close. Of the areas that did open, the new / different light highlighted multiple surface scratches in the kitchen cabinets, lounge trim, the TV screen, and breakfast bar. A dent in the steel front of the stove. The bathroom sink had also fallen out of the cabinet, the foam seal from the lounge slides was hanging. To add insult to injury, the additional surface protection we had been strongly advised to purchase was applied poorly. Leaving streaks all over the RV as it dried. The service team hadn’t even taken off the sales stickers off the front door when applying the sealant. The just sprayed over the top. This lead to two large dull patches on the front door as the stickers were removed. In addition to the exterior sealant, we had purchased Interior fabric protection. Like the exterior, this was applied so poorly, it left marks on the fabrics and the techs didn’t even move the cushions off the sofas. They wiped around them all leaving patches behind each and every cushion. It would have been funny if it wasn’t demonstrable incompetence and a blatant lack of professionalism or care. Having not spent a single day/ night in the RV we have now canceled our second weeks vacation, the RV has been with Camping World (Perrysburg) for almost 15days and will not be ready until the 2nd of September. The RV was returned to us one time over night but the problem with the slide-out had not been fixed. The initial diagnosis was incorrect and a huge waste of time. The RV had to be returned to CW. At the end of this experience the Brand New RV will have spent 21 days with the clowns at Camping World. This, by itself wouldn’t have been so bad BUT the communication run around, lack of returned calls or straight answers has made a difficult experience an absolute nightmare. The blatant lack of post sales care from Camping World has been quite literally shocking. They just don’t care. They got their money…. I am still waiting for the sales manager to call me back even now. We would have gladly gone back to Camper World and continued a long term relationship with the retailer. Thankfully we have a choice. So do you. Show less

Once they had our money they pretty much didn't care about us any more. They made getting warranty work done here an absolute nightmare. They damaged our RV and covered it up. They charged us $1395 for a Pre-delivery inspection that they never did. They lied to us numerous times. Join the FB page "Camping World the Awful Experience" and you will see that many others have had similar experiences. They are BY FAR the most DISGUSTING place we have ever done business with. Show less