Our 1st visit we put $500 down to hold a Camper but by the time we spoke with sales manager, then finance guy we purchased a Travel Trailer that was on sale for one price but by the time you got the out the door price $2600 worth of extras were added?? Fortunately we never completed the sale and purchased els...
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Our 1st visit we put $500 down to hold a Camper but by the time we spoke with sales manager, then finance guy we purchased a Travel Trailer that was on sale for one price but by the time you got the out the door price $2600 worth of extras were added?? Fortunately we never completed the sale and purchased elsewhere for $2755 less. 2nd visit was for warranty service on the Geo were purchased "elsewhere". Waited 3 weeks for appointment?? It was a 5min fix on a circuit breaker. 3rd visit was for selling my Geo (considered something bigger) and the consignment price was just robbery. Over 30% less than I paid.(and I only paid $20k out the door including $600 hitch and tax) 4th (attempted visit) for non-working toilet flush appointment never could actually contact the service dept. Numerous attempts, voice messages, verbal messages to operator....fixed it myself for $12 part off Amazon. I understand the demand for Campers is the best its been in 30 years. Sales and service are in very high demand. But charging $1000s for add on items, service dept that can't return calls. C'mon folks. Better wise up now because in 2-4 years there will be such a huge inventory of used trailers that everyone is trying to sell after this current surge of sales you will need all the customers you can get.On a positive note all service people and most sales staff that I dealt with face to face were helpful, knowledgeable, and very friendly.
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Parts
Warranty / Support
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