Service was horrible from start to finish,went in with 2 problems,fridge not working and a window not latching,as they worked on fridge they broke the kitchen slide unit,had camper almost 3 months.when I got it back it looked like an ape pulled the fridge out and put it back in,they nicked and scratched all woodwork around fridge and all the way out the door.now I have a 60k brand new camper that is nicked and scratched all over and they won't get back to me to let me know what they are going to do about it.service techs are hacks and service writers are useless Show less

Horrible experience!!! DO NOT EVEN CONSIDER Camping World. I could not find one reasonable person, including the GM. They tell many stories and no action! STAY AWAY !! Company is not worthy of my business, ever again. I have filed several complaints and reported to BBB. Everyday, I will write 3 new reviews to be sure that anybody looking will avoid this company. Show less

The sales team seemed good but unfortunately now that I've dealt with their service department I understand why most experienced RVers avoid camping world at all costs. Ended up being sold a trailer with quite a few problems. At first I requested an appointment for a few minor problems. Had a manager ask me what the issues were and then never heard from them again even after trying to follow up. Eventually has worse issues arise including a water leak in my walls that resulted in black mold in my walls. They took several months to fix my trailer, during this time they were extremely unresponsive unless I could get them physically on the phone. At every step of the way I was told they couldn't give me an estimate of when they'd be done because it always depended on the next step. At one point I contacted the manufacturer to ask why a fix had not been approved (that I had been told for almost a month camping world was waiting on manufacturer approval) they informed me they had no record of the fix request. When I finally received my trailer back it was returned with two worse leaks that immediately flooded my RV. When I brought it back they told me they aren't responsible for the care of my trailer while it's on their lot so all damage was my responsibility. I will now have to take it to court (which several lawyers and my insurance company has advised that I do) to get my money back that I had to pay them for the damage caused by their neglected care of my RV. I will not be returning for any future work on my RV and will purchase new RVs elsewhere. If you have bought an RV from them and need warranty work please know you DO NOT have to take your RV back to the original dealership. Call your manufacturer and they will give you a list of shops that accept warranty work, and will definitely give you better customer service and take better care of your RV Show less