Voted most helpful review
Mark Ferraro
South Carolina
Reviewed on April 20, 2022
I left one star with this organization and I was hard pressed to do that. Please use extreme caution if you decide to purchase a RV at any of their locations. I have been pursuing this company and its owner since shortly after I purchased the RV back in July, of 2020. Several well documented items were agr...
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I left one star with this organization and I was hard pressed to do that. Please use extreme caution if you decide to purchase a RV at any of their locations. I have been pursuing this company and its owner since shortly after I purchased the RV back in July, of 2020. Several well documented items were agreed upon prior to signing the sales agreement. They now completely ignore any type of correspondence I make. Their mentality is to step on the little guy and hope to ride out any prior agreements made. They will fault the buyer and side with management, even if you have all the documentation that proves an agreement was made. Their service department is a total joke and very unreliable. Have an attorney with you when you negotiate a purchase for an RV from start to finish. Make sure you fully understand the P.O.M. PDI, LP, Battery, Walk, Clean fee they charge, it is very deceptive. I am sure the corporate office has an army of attorney's on retainer, so they will just ride out any complaint. Yes, I had a bad experience as a consumer, I don't want to see this happen to other folks who make such a large investment. I have had several issues with the unit we purchased from them, please have an outside professional inspect the RV before any agreement is signed.
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