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Big Daddy RV's - London, Kentucky Reviews

Big Daddy RV's - London, Kentucky Reviews

2.8
(12 reviews)
Big Daddy RVs is a family owned wholesale RV dealer in London, Kentucky. Big Daddy RVs is all about one thing, customer service always comes first. We have the largest number of fifth wheels, travel trailers, class C motorhomes, and toy haulers that you could imagine. Big Daddy RV's has all of the top leading brands and manufacturers in the RV industry such as Raptor toy-haulers by Keystone RV, Flagstaff by Forest River, Puma by Palomino, Outback by Keystone RV, Laredo by Keystone RV, Chaparral by Coachmen, Freelander by Coachmen, Surveyors by Forest River, and R-pods by Forest River. With acres of new RVs and used RVs to choose from and the best price that can be found, why shop somewhere else? Big Daddy RVs can ship campers and RVs anywhere inside the continental United States or even Canada with a fast shipping guarantee. Big Daddy RVs also offers on site RV financing with some of the biggest banks in America so that you can feel safe with your new RV purchase. Big Daddy RVs is proud to bring the number one lite-weight camper and RV on the road to you, Flagstaff. Flagstaff and Rockwood campers have been voted number one by customers around the world in its class of lite-weights. These Flagstaff campers are the worlds lite-weight classic signature series. They are the worlds lightest type of travel trailer giving your mind the best comfort when it comes to your vehicles towing capacity. Big Daddy RVs is all about cutting the best deal with our wholesale pricing. We have the fastest shipping options to get you the best deal around. We can deliver all across the United States and even to Canada. When you want the best deal for your money, come to Big Daddy RVs where you know you got the best deal.
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Dealership overview

Sales
2.8
Service
3.1
Parts
2.8
Warranty support
2.7

Reviews

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12 ratings and reviews

Voted most helpful review

Mica Dean

Kentucky

Reviewed on July 30, 2021

1.0
I have tried calling multiple times to order parts and would like to speak to a human being. They play their speel over and over then tell you to go online. Oh and then you just get hung up on. Beyond frustrating and bad for business. I will go somewhere else that cares a bit more.... read more
I have tried calling multiple times to order parts and would like to speak to a human being. They play their speel over and over then tell you to go online. Oh and then you just get hung up on. Beyond frustrating and bad for business. I will go somewhere else that cares a bit more.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

James O. McKenzie

Kentucky

Reviewed on June 22, 2021

2.5
Big Daddy RV has friendly sales staff. My only problem is they are very friendly until you sign the papers then their attitude kinda changes. I tried to look everything over on the new Forrest River camper I purchased but I missed some things that were wrong with it. For instance it had the wrong size spare ... read more
Big Daddy RV has friendly sales staff. My only problem is they are very friendly until you sign the papers then their attitude kinda changes. I tried to look everything over on the new Forrest River camper I purchased but I missed some things that were wrong with it. For instance it had the wrong size spare tire on it. They tried to tell me that the 15 inch spare would work fine with my 14 inch tires on the camper. I insisted they give me a 14 inch spare. Got that done. First time we took it out the bath tub leaked really bad and one of the outside speaker lights did not work. Notified Big Daddy of this problem. Could not talk to anyone that could help with the problem but they took my information and told me that I would be contacted by someone to rectify the problem. Of course the call back has never come. Based on my personal experience I could not recommend buying from them or if you do make sure there is nothing wrong with your purchase before you leave the lot.
Sales
3.0
Service
3.0
Parts
3.0
Warranty / Support
1.0
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Voted most helpful review

Ellen L Ogden

Kentucky

Reviewed on April 29, 2021

1.0
I have been looking for an RV for months. Sent them a message online regarding RPod RP193, received a confirmation email stating I would be contacted within 2 hours, 6 hours later I called them. Transferred to Chuck, inquired about the RPod to be told it was sold. Chuck stated he would check the inventory ... read more
I have been looking for an RV for months. Sent them a message online regarding RPod RP193, received a confirmation email stating I would be contacted within 2 hours, 6 hours later I called them. Transferred to Chuck, inquired about the RPod to be told it was sold. Chuck stated he would check the inventory for a compatible RV and call me back, that was 2 days ago. I guess they are not interested in selling a smaller RV, I will continue my search elsewhere.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Travis Smith

Ohio

Reviewed on April 22, 2021

1.0
They screwed the paperwork because the finance guy does not know how to do his job. Owner said I owed more than I did. When asked for how they got to this number they came back with a lower number but still charged me a doc fee. All because the finance guy is lazy and incompetent... read more
They screwed the paperwork because the finance guy does not know how to do his job. Owner said I owed more than I did. When asked for how they got to this number they came back with a lower number but still charged me a doc fee. All because the finance guy is lazy and incompetent
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

jsnell

Washington

Reviewed on January 22, 2021

5.0
I live in Spokane Valley, WA and Big Daddy had the best price on the 2020 Cherokee 39SR trailer that we could find, nationwide. We ordered the trailer and Jericho was our sales rep. Really a good guy, answered all our questions, great communication and kept us up to date with the purchase process. Unfortunat... read more
I live in Spokane Valley, WA and Big Daddy had the best price on the 2020 Cherokee 39SR trailer that we could find, nationwide. We ordered the trailer and Jericho was our sales rep. Really a good guy, answered all our questions, great communication and kept us up to date with the purchase process. Unfortunately, Cherokee made a drastic change in their design from the 2020 to 2021 trailer, and when the trailer arrived we had to unwind the deal. Not at all the fault of Big Daddy or Jericho. Now that the factory has made the design change we are back to the drawing board looking for a new trailer, but I would HIGHLY recommend these folks. Down to earth people. Unbeatable pricing and great customer service. Jerrell Snell Spokane Valley, WA
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Tammy Thomas

Tennessee

Reviewed on December 20, 2020

1.8
Very Poor. I bought my camper months ago. Before I even left the lot they damaged a wall and I was told they would order the replacement wall section and have someone to come repair it. I have made several attempts to find out they had never ordered the replacement and now I can’t even get my sales pers... read more
Very Poor. I bought my camper months ago. Before I even left the lot they damaged a wall and I was told they would order the replacement wall section and have someone to come repair it. I have made several attempts to find out they had never ordered the replacement and now I can’t even get my sales person Chuck to respond to my emails. Other repairs was to be made and they are avoiding doing what was promised. They made a sale and have no intent on standing in their word to fix what repairs was needed.
Sales
1.0
Service
4.0
Parts
1.0
Warranty / Support
1.0
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Jennifer Moccaldi

Kentucky

Reviewed on December 7, 2020

1.0
This is not a women friendly dealer, as a former employee they have owed me wages from July and still have not paid. Companies that treat employees poorly typically don’t have great customer service. They have a beautiful building but even that design is poor with limited number of rest rooms on the sal... read more
This is not a women friendly dealer, as a former employee they have owed me wages from July and still have not paid. Companies that treat employees poorly typically don’t have great customer service. They have a beautiful building but even that design is poor with limited number of rest rooms on the sales side. The rest room is unisex often filthy.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Kimberly Cook

Florida

Reviewed on November 16, 2020

1.0
I normally would never do this but me and my husband have been looking for a toy hauler for awhile now and we had finally found one in our price range at Big daddy’s! Well we found it yesterday and they were closed so I sent emails and left a voicemail that we were very interested! This morning I called... read more
I normally would never do this but me and my husband have been looking for a toy hauler for awhile now and we had finally found one in our price range at Big daddy’s! Well we found it yesterday and they were closed so I sent emails and left a voicemail that we were very interested! This morning I called them bright and early. I told them we were very interested and asked about damages. They said only minor water damage and sent photos. We called back to confirm that we were ok with the minor damages and we would like to continue with purchase. That’s when they apologized and said they sold it to someone that just walked in!!!! I was mortified! We were ready to put down a significant amount but instead were treated like we didn’t even matter! I just wanna tell people don’t get too excited when purchasing from here. Poor customer service....
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Chad Mashburn

Kentucky

Reviewed on November 14, 2020

5.0
Had a great buying experience with Big Daddy RV. Brandon and Sheena were great to work with and got me a great price and a great interest rate. I recommend doing business with Big Daddy RV London KY.... read more
Had a great buying experience with Big Daddy RV. Brandon and Sheena were great to work with and got me a great price and a great interest rate. I recommend doing business with Big Daddy RV London KY.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
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Voted most helpful review

Sidney Fee

Kentucky

Reviewed on January 20, 2020

4.5
We have several RV Dealers in our area but Hands Down BIG DADDY RV SALES, is a PREMIUM DEALERSHIP!! Friendly atmosphere, great finance department, super nice sales staff, the sales manager is just an awesome guy, really decent parts department and I seriously doubt that you will find a better service departme... read more
We have several RV Dealers in our area but Hands Down BIG DADDY RV SALES, is a PREMIUM DEALERSHIP!! Friendly atmosphere, great finance department, super nice sales staff, the sales manager is just an awesome guy, really decent parts department and I seriously doubt that you will find a better service department anywhere in the state of Kentucky!! No matter where you live it’s going to be worth the trip to visit and buy from BIG DADDIES RV in London KY 👍🏻
Sales
4.0
Service
5.0
Parts
4.0
Warranty / Support
5.0
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Location

London, Kentucky

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