Terrible dealership to deal with salesman didn’t know anything about the RV. The financial guy was a pleasure to work with in the end. Nothing was ready when promised unit wasn’t cleaned the service department is horrible I do not recommend this dealership Show less

This dealership misrepresented everything in a purchase I made of a 2020 lance 1565. They vowed it was an immaculate unit. Roof leaks, plumbing problems, electrical problems all in the first year. They misrepresented an extended warranty, amazing it covered everything when I purchased but nothing when the problems arose. They gave me wrong information about the towing capabilities of my truck. Once again it could easily handle the trailer according to dealer but when the problems began I investigated my towing capacity and the trailer dry was near 90% of capacity. Bottom line avoid this dealer for any of your RV needs. Show less

I would not take anything at their dealership ever again waste of my time and they do not care about you either. they are not willing to help you out any which way. they didn't even bother to call my warranty company. Show less

Purchased a “top of the line” lance travel trailer in 2021. At the advice of the finance representative bought an extended warranty to cover “all” repairs. Two years later I have a leaky roof, faulty door lock, electrical problems, unknown leak but apparently nothing covered with the extended warranty. Stay away from this place. Show less

Well I sent a message online after hours to Bankston RV in Huntsville, Alabama. And next morning Stephen Dennis called me. I set up appointment with him to see 2 fifth wheel campers that was used. He was very happy it seemed to help me. Me and my wife Sharon drove up ( 2 hour drive from our home) . We met Stephen in the office and what a great guy! He took us to the campers and never once did I feel pushed to buy anything. He answered all my questions with great knowledge of the campers. This guy is top notch ! We ended up buying the 2020 Coachman 30RLS from him . And then came back to pick it up and had a great experience on the class I was giving on the camper. Pulled the 5th wheel camper 2 hours to my home and noticed a bad noise from the camper. The back rear brake had locked up and was smoking. So I called Stephen and he put me through to Tanner in the service department. Well let me say Tanner sorry I do not know his last name but this guy has bent over backwards to help me. What a pleasure to deal with. All I can say is great things about Bankston RV in Huntsville, Alabama . I will be referring them to all my RV friends. Thank you Bankston y’all do make dreams come true ! Show less

We are a repeat customer with Bankston Motorhomes,...now on our second purchase. Our first purchase was a 2016 Thor Class C (traded in a 2016 Keystone Cougar 5th Wheel trailer) and recently traded in the Class C for a new 2020 Fleetwood Flair Class A. Ms. Vivian Zupancich was our sales person and she did a wonderful job helping us decide on a Class A that fits our needs. She has a very pleasant and charming personality. She never once pressured or rushed us to make a decision or purchase. We also want to recognize Chris White (Finance), Daniel "Dan" Mathews, Brandon Walker, George, and Andrew in Service/Parts. We want to thank all the techs who have worked with us and on our units (and Dingy/Toad), too. You all seem to care about us and to make sure we are satisfied. Mr. Harrison Bankston, sir you have a great 5-Star A-Team! We highly recommend Bankston Motorhomes. Thank you! 👍 Show less

We found dealership to be honest and did what they said they would do. They have a tech man by the name of James Wallace that is the best in the business. Liked doing business with people like them. Thanks again, Joe Moore Show less

Bought a brand new 2019 Forest river sierra from Doug. The camper has been at their service department more then with us. Tons of issues did not fix but 1 thing right out of a list of 10 needed repairs. Now we are stuck with another bad control center making us take cold showers. A leaking toilet. A bad leveling system and the lust goes on and on. Made an appointment for the time they wanted me to bring it in which was in 2 weeks. Brought it in they kept it for 4 weeks and for what? Same issues. Called salesman he puts me off to service. Ask for Mr Bankston. Still haven’t heard back from him after being told by his assistant he would call me right back. I know Bankston didn’t build this piece of crap but after they got paid they lost interest in our future business. No help from Bankston at all. Avoid buying anything from them. And by all means avoid this brand. Show less

I purchased a 2018 fleetwood motorhome in June. Sales was typical tell you anything to get a commission. After purchase sales would not return call. I bought the unit in June and took it in for service in September. Six months later I got the unit back with no apology or compensation. Their service department is terrible and you have to call once a week to get anything done. They said the unit was ready to pick up six months later so the next day I headed out and after an hour in the drive there was told it was not ready and they needed another week. I was told that it was not like getting a car serviced and that was common to wait that long. Unless you want to be abused stay away from this dealership. Show less