Voted most helpful review
Adam Inicki
Pennsylvania
Reviewed on February 25, 2022
For everyone who is thinking about being a customer of 4Z RV in Peru Indiana, I just want to say stay away before you consider them as an option. I connected with 4Z RV because I found a listing through their site about a 2007 Fleetwood Fiesta RV that sparked my interest. After speaking with Roberta who wa...
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For everyone who is thinking about being a customer of 4Z RV in Peru Indiana, I just want to say stay away before you consider them as an option. I connected with 4Z RV because I found a listing through their site about a 2007 Fleetwood Fiesta RV that sparked my interest. After speaking with Roberta who was very friendly and assisting. We decided to make a deal and I would pay a non refundable down payment of $1000. We also discussed since I was traveling 700 miles from PA that there would be a full inspection of the RV and anything that needed to be fixed would be, in return I would pay full price. When I showed up about 3 weeks later (maybe four) I found an unprepared RV. Little did I know how unprepared it was. After completing the paperwork I hit the road back to PA. About 2 hours into the ride it all started coming to light. The heater didn’t work because there was an old junk battery which wouldn’t take a charge (second battery was missing). I had to start the generator which also quit about 20 minutes later. The 10 hour trip home became a freezing 20 hour cold and snowy nightmare trip without the defroster, heating and lousy wipers. I had to stop many times at truck stops to warm myself up and wait for the snow to stop falling down (all motels rooms were booked). Once I made it home I found even more problems for example the leveling jacks did not work. I spoke with Roberta about the problems that I encountered, and she told me to replace the faulty batteries and they would refund me. She told me after I replaced the batteries, to call back and I would speak with a mechanic about fixing the jacks. When I called back I spoke with the owner Phillip who was beyond rude, unfriendly and unprofessional. He accused me of lying, making up a story about faulty brakes (which I never did) and refused to connect me with the mechanic to resolve the issue. There are many friendly and honest RV dealers around, and you do not have to make a deal with an unhonest and rude crook. I would never recommend this dealership to anyone including my worst enemies.
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