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Recent reviews

Ellen

Texas, USA

Reviewed on December 18, 2024

5.0
We lived in a 2021 Heritage Glen Elite 36FL and it was totally and completely awesome. The set up was amazing! we loved the front living and sunken in kitchen. It truly felt like a... read more
We lived in a 2021 Heritage Glen Elite 36FL and it was totally and completely awesome. The set up was amazing! we loved the front living and sunken in kitchen. It truly felt like a mini house. and the underneath storage was awesome! We have since closed that chapter of our life but if we had it to do over again this is exactly the 5th wheel we would purchase!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Richard Lowe

Iowa, USA

Reviewed on December 18, 2024

1.8
We just got it home and started to prepare it for a break-in trip. I put the awning out overnight to dry out. About 8:15 to 8:30 the next morning I noticed the wind was picking u... read more
We just got it home and started to prepare it for a break-in trip. I put the awning out overnight to dry out. About 8:15 to 8:30 the next morning I noticed the wind was picking up so I started to go outside to retract the awning and it blew apart before I was able to. (So much for the wind sensor.) The wind wasn't as strong as it would become later but the unsupported design couldn't take even a general gust. What wind there was at the time was coming from the other side of the unit from where the awning was located. We also had problems with the retractable step not functioning, so we spent $1,750 having emergency service get the motorhome roadworthy, On Nov 5th we got it to the dealer. Finally today, Dec 17th, we were told by the dealer that WGO WAS NOT GOING TO HONOR WARRANTY. So I guess we will have to take further action against WGO to make them honor their obvious warranty. I cannot let something as egregious as this happen without consequence. I had always thought WGO was one of the higher quality builders, but I guess I was very wrong. I do not recommend anything from WGO now that I know how they behave.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Kevin

Missouri, USA

Reviewed on December 17, 2024

4.8
My wife and I bought our beautiful rig in winter of 2020. We moved in full time and went on a cross country tour with our auto hauler and Subaru in tow from Boston Massachusetts do... read more
My wife and I bought our beautiful rig in winter of 2020. We moved in full time and went on a cross country tour with our auto hauler and Subaru in tow from Boston Massachusetts down to the Gulf coast and across to the west coast then went north up the pacific coast highway into Washington state then back across into Montana and south down to Arizona searching for our dream log cabin home. We were full time RV’ers retired and living the dream for about a year. Our Forza was absolutely the perfect choice for us and our 2 cats. We had one slider issue about 6 months into our trip and a blown intake gasket in Oklahoma City about 8 months later. I was able to take care of the slider issue myself after replacing the slider motor and we had purchased an extended factory warranty that covered the drive train and chassis so a couple of days at the Freight Liner Truck Company took care of the intake gasket and they inspected our Forza completely before they released it back to us in excellent condition ready for the road. We absolutely loved our experience in this unit and would highly recommend the Winnebago Forza 36G diesel pusher to anyone searching for the kind of road trip dreams we found in ours. Thank you Winnebago for creating such a comfortable user friendly unit that has contributed to so many wonderful memories in our lives.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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tim coffey

Arizona, USA

Reviewed on December 17, 2024

5.0
Alliance has proven to be in a class of their own with customer service... traveled to all lower 48 states to experience some frame issues early on. Outside of warranty, owner Bil... read more
Alliance has proven to be in a class of their own with customer service... traveled to all lower 48 states to experience some frame issues early on. Outside of warranty, owner Bill Martin, service team Jim Bonacci, Tim Draper as well as countless others, and Abbi Britton in parts returned our full time home better, more robust with latest frame mods being used now on newer models... i write this simply to express what im seeing first hand wih our friends experiencing same issues with much higher end abd newer 5th wheels Their having to contact attorneys! Alliance surely takes care of their own... thank you. Tim and joy
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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scott ferstl

Texas, USA

Reviewed on December 17, 2024

4.0
Recent purchase, been camping for almost 2 weeks , in the coastal bemd area ,. Could have saved 10,000 if I would of went to Indiana to pick up . That is a bummer , didn't come wi... read more
Recent purchase, been camping for almost 2 weeks , in the coastal bemd area ,. Could have saved 10,000 if I would of went to Indiana to pick up . That is a bummer , didn't come with a smart TV. That's a bummer which I thought it had one , told I would have a ladder then never got one extra 400.00 plus dollars , over insured on all the overages, but will update at a later date right now I'm on the fence. Have not had to use any factory warranty as of yet
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Mike Caldwell

West Virginia, USA

Reviewed on December 17, 2024

5.0
I bought my American Eagle in March 2024 from the estate of the original owner with 55k miles. It was used almost strictly for tailgate parties at WV Football games. Owner towed ... read more
I bought my American Eagle in March 2024 from the estate of the original owner with 55k miles. It was used almost strictly for tailgate parties at WV Football games. Owner towed a large BBQ/outdoor kitchen in a cargo trailer behind, so it also has supplemental trailer brake controls. It was stored in a special built climate-controlled garage since new. When the owner died in 2010, the family kept it for special occasions and still went to football games. It was rarely used for camping trips other than back to NC for service at the original dealer. It needed new tires and batteries when I got it but everything worked. the original bill of sale was included for $392k in 2003. The quality is superb! All cherry wood interior with beige Ultra leather seating. Since I am a full timer, I expect to upgrade the entertainment systems and already installed a new TV in the exterior compartment. Surprisingly, it also came with a lifetime Sirius Sat Radio which is excellent. I could go on and on about the quality and refinements but what few others have said about support, I want to add now, American Coach has a highly respected owners forum online with photos, facts, and immediate response to questions about issues with the coach. The Aqua-Hot system was new for me to learn about, and the forum was full of info. In Florida with it till March when I will drive to GA for the yearly FMCA Motor Coach events which are another huge support for information about the Eagle. Summers will be spent up north and winters down south. Maybe to Mexico with one of the FMCA owner caravans.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Stacey Sattelmaier

Texas, USA

Reviewed on December 16, 2024

1.0
Why are all my windows leaking and causing mold and I cannot get anyone at the Forest River Corporate office to call me back? I'm temporarily living in my RV and have a cat and 2 ... read more
Why are all my windows leaking and causing mold and I cannot get anyone at the Forest River Corporate office to call me back? I'm temporarily living in my RV and have a cat and 2 dogs. I cannot take my trailer to the dealership so I called the main office to get a off site tech to come look at the trailer. I'm not getting any help or anyone calling me back! FRUSTRATED>
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Nicholas Burnett

Mississippi, USA

Reviewed on December 15, 2024

2.6
Before we decided to build our retirement home next year, we decided to purchase a second RV for living purposes on the family farm. We have enjoyed our first RV purchase in 2021, ... read more
Before we decided to build our retirement home next year, we decided to purchase a second RV for living purposes on the family farm. We have enjoyed our first RV purchase in 2021, a new Heartland Bighorn Traveler 5th wheel with minimal issues. So we went into this second purchase with great expectations. But reality, like a large hat-pin, punctured that hope with acuity that has been both a physical and mental anguish. We now wish we had waited on this second purchase. The Vibe 3400XL floor plan is a good one, rear kitchen and easy pulling 2 plusses. But the little things that happened every day drove us to the edge of buyer's remorse. On the first day we found out that extending the awning all the way prevented the entry door from opening all the way with pushing it into and past the awning. The awning also went over the slide-out and rested on it, worrying us that the contact on the sharp corner would wear a hole in that part of the awning. The only way to avoid the door issue was to pull the bracket down on the slide side for water drainage, but it still rested on the slide. The service specialist at the dealer we bought it from later told us we had the awning out too far. Huh? Isn't that what an awning is for, to extend and cover/protect as much area as possible? Next, when inside going to sit in the theater chairs, we felt as though the slides were tilted down slightly; a level proved us correct. The service specialist claimed this not true when his mechanic checked it. Having new stuff stacked everywhere and hungry, we sat on the bar chairs at the nicely elevated island to eat, and nearly fell over. Both bar chairs where horribly unbalanced and wobbling so badly that we thought we were sitting in rocking chairs. Then, we opened the newly installed washer to do a load of clothes and discovered 4 items of wet clothing already in there! So, in the dryer they went. The dryer started, then stopped after a few minutes, then started up again, then stopped...you get the idea. This happened on every cycle we tried, with nothing else on in the RV, while plugged in to 50-amp shore power. Nor breakers popped either. Service mechanic response? Can't duplicate. The washer has a coin slot on the bottom to open and remove any debris, but only after pulling the rubber tube out to drain any excess water. Did that, tube dry, opened the coin slot plug and woosh! A tidal wave of water came out! Both times we washed a load. And the dryer continued to start and stop... Next, my wife is cleaning the floor in front of the beverage cooler. And what did she see? Two deep grooves cut into the flooring. Service specialist said later that two screws, too long on the cooler had cut into the floor as it was pushed into the hole under the counter. Next - I'm back at work and my wife is staying in this new RV by herself, and after she retires to the bed, it starts raining out, a nice steady rain. After a couple of hours, much to her horror, she sees a trickle of water coming into the track on the floor, then pooling onto the floor by the washer/dryer closet. The service specialist "could not duplicate" again, so I suggested they check the water lines. They found that the hot water shut off for the washer was broken, and letting water leak into the track and floor. Well, the last slap in the face was when my son hooked up to the RV to take it back to the dealership for all this service, and he found one of the tires was flat. He aired it up, took it 65 miles to the dealership without further issue, and they, repeat after me, "could not duplicate." These mechanical defects happened all in the first 13 days of use. We asked for a buyback; the dealership refused. We asked for the entire floor to be replaced since the factory worker tore it up; Forest River refused. I would not buy another travel trailer from Forest River. The floor plan was good with tons of counter space, a coffee bar, and windows everywhere. But based on our experience in less than two weeks, no. Will this happen with other Forest River brands? Don't know and we aren't going to find out since we will not purchase from them again.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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