WoW. I wasn't expecting this. I wasn't expecting to have an IMPECCABLE sales experience at an RV dealer.  We're in Houston, TX and planned on making a 17 hour drive to purchase our RV from Zoomers so I was very skeptical on how it would all pan out. Well, I'm happy to report that everything worked out GREAT thanks to the amazing staff at Zoomers. From the sales department, to the service department and even the parts department. Everyone we interacted with was TOP NOTCH.  Kristy is a saleswoman extraordinaire. She worked with us on all the details to make our RV purchase an easy one. It's tough dealing with a customer like me but Kristy took good care of me. She is on her A-Game at all times. The sales manager was great handling anything that Kristy escalated up the chain.  The Service Department handled everything wonderfully. Man, these guys were on it. I'm particular about what I want and the Service Department team handled all of my annoying requests excellently. Most importantly, they delivered on schedule with my drive from out of state.  Even the Parts Department was on their A-Game. I don't expect good service when I call any parts departments. Not here. They were nice, friendly, and got me taken care of quickly.  We would definitely not hesitate to make the trip to Zoomers from anywhere and when it's time to buy another RV, back to Zoomer's we'll go! It's a no-brainer.  If you're reading this, don't punish yourself by buying your RV at another place. Go to Zoomers! Show less

Worst buying experience I’ve ever had. Every word they promised turned into a lie. Where to start. We order a camper in October 2021 was promised it would be in in February 2022. Camper came in when we did our walk thru the person showing camper (Harry) turned the stove on left it on for hours and burned the kitchen up. Damaged the microwave, window, table top, backsplash etc. all had to be replaced. Took over 3 months, we missed over 1 1/2 of camping because it. When we showed back up to see if it was fixed they had told us everything was done only to find a hole in one of the panels. We said we would not purchase unless it was replaced. After much of back and forth I was promised that they would order the panel and have it shipped to me for repair so we wouldn’t miss anymore of camping. I was also promised an incentive for my troubles. We signed took the camper. 2 weeks later we were having trouble with financing work. The financier had screwed all the paperwork up. We then had to contact a Laywer to get things fixed the way they were supposed to be. Next 2 weeks after camping in the camper We found air conditioner circuit board was fried and after a electrician came out he said it was tampered with to look ok and it was damaged from start. Week after that propane regulator quit working. We have had Camper 3 months over 15 things serviced and we are still waiting on parts. Now for the kicker the panel that was supposed to be order and sent to us was never ordered and the incentive was a lie. No one has returned messages and the sales lady will not take my calls. At this point we are contacting a Laywer and going after Zoomers rv. Everything they have said and done is a lie. Do not go thru them. Show less

After three months of ownership I felt it necessary to write a second review. If you are wanting to purchase an rv and service is a priority then I suggest you pick another dealer, after the sale, good luck getting a call back let alone any help with questions or concerns. Show less

I purchased a 2012 motorhome they did everything that was promised and then some sales and service have been excellent so far they have a very large inventory of used motorhomes before you take delivery they spend about one hour going over everything with you Show less

Purchased a 2017 RV from them with very few miles. Also purchased a 100% coverage, 8 year extended warranty for $4,000.00 . Now, we have a $12,000.00 claim for a leak in the slide. The warranty covers ZERO. They have sent 2 adjustors out, no coverage they say. Zoomers is giving us the run around, passing the buck. Won't refund the warranty purchase price. Getting an attorney, but NOT giving up----EVER!!!!!!! Show less

Terrible place 1 star Show less

Awesome place I had looked for a few months before I drove 2.5hrs and their prices was the best I found. They recommended a hitch and driving the travel trailer home wasn't bad but I can see the hitch would be great to have. Show less

About 1 month ago I contacted Zoomers about a travel trailer that I wanted. I talked to Beth. She said they were getting that special trailer in on 8/14. I asked what I needed to do to buy this trailer. She said they need a stock number before I could put a down payment. I text her a couple times to ask some questions and she answered. I only text to make sure she knew I was still very interested. 8/14 came and I heard nothing from her. I text and asked if she had any info on the trailer and she said she would let me know. A week later I see that trailer on their site for sale and it is already sold. I text her to ask what happened and she said she was on vacation. Unless the rev dealers work different than any other dealers of anything I would’ve thought that she would’ve let someone know she had someone very interested. Especially since they only have 3 sales staff including her. She said they have been really busy and just couldn’t keep track. I just wish she would’ve passed me off to someone else if she had no desire to help. Now instead of getting a camper 10 min from my house I have to go 2 1/2 hrs away to get the camper I want. Not sure what went wrong. She didn’t even apologize she was just like “ oh well we’re really busy”. Very disappointed. I was looking forward to supporting local business. Show less

We found our current Open Range 5th wheel online at Zoomers. We contacted them and they graciously dealt with our remote inspector. On his suggestion they replaced all 4 tires with newly produced tires, not ones which were second hand but still good, or just leftovers. We were given a great warranty on the major components and we elected to purchase an extended bumper-to-bumper warranty. All of our dealings over issues have been pleasantly handled and/or reffered to the proper entity. Refrigerator was replaced by the seller, RV techs are commonly dealing with the things that come up in a rolling home and we would definitely refer friends and family to Zoomers! Show less

We have been treated very fairly and as prompt as one can expect this time of year. They are very friendly and have great deals on RVs. The service staff are working very hard to make there new facility’s to function smoothly, Show less