Keystone Laredo Super Lite reviews

Pros: Half Ton towable, affordable. Cons: The construction quality. All the trim is falling off. Staples aren’t fully hammered in. Silicone is the wrong color. One of the recliners broke, it was stapled together, the A/C to D/C converter stopped working and had to be replaced, MULTIPLE water leaks at the city water connection, the shower, the toilet, the water heater. The dinette table wabbles and won’t be staying long. This is a brand new camper and within the first year of owner ship it has been a constant project. I would not recommend buying this new Show less

We purchased 2020 keystone laredo 325rl. We love the floor plan, king sized bed, large frig, and outdoor kitchen. It had everything we were looking for in a camper! However, we were not looking for the plethora of issues we have had with it. I will tell you we will never buy another camper from Keystone. We always owned Jayco up to this point and thought we would give Keystone a try. mistake...mistake! First the electric cord that supplies the unit with electricity got hot and fused together. The repair man found that only one of the two 110amp were tightened down(factory defect). This caused hookup to over heat (so glad we didn't burn up in our camper). Next, trim falls off ceiling so we keep putting up the fallen pieces. After that, the furnace doesn't work. My poor husband had to crawl into a tiny space to get it out to take in to be fixed. $$ The fix didn't solve the problem. Now we are on to a new regulator to see if furnace will work! ugh We did have to replace the thermostat because AC would not shut down once it reached its temp. It would just run and run and run....the new thermostat did fix this issue. Thank God for small victories!! Piolet light in the oven will not light. Yes, we watched the video on it.... Still wont light, at least i have not had to clean the oven! The closet rack fell down dropping all our close on the floor. We checked it out and found the little factory builder people had missed every board they were supposed to hit to make it solid and strong enough to hold our hanging clothes. My husband fixed this issue. Yeah! Last time out the water heater sounds like it is getting to hot and starts making scary boiling (I might explode) noises. We just started shutting it down between uses. All fine until you need a quick shower and cant because there is NO hot water. We do keep saying, after this issue, we shouldn't have anymore....until the more comes! Show less

Power inverter keeps blowing and they refuse to do anything until pretty much catches on fire. Show less

In the shop more than camping (so far...but there's hope). As seems much like another review on the very similar Keystone 240URS (also posted here), the main issue has been the slide base cracking and falling off (twice so far) - thin protective plastic piece that goes over the rollers on the underside of the slide. Fortunately, unlike the other purchaser, Keystone authorized warranty work to fix this the first time (unlike the other buyer), but with the same adhesive and material as the original piece (as I understand). We managed to go camping twice after that during that summer, and then the RV sat parked for the fall and winter. Upon going out to de-winterize it in the immediately following spring season, it was observed that the slide base piece had just fallen off (the adhesive let go) while sitting parked over the winter. The keystone repair facility said this is the result of needing to use Keystone's direction on how to repair it the first time so not their fault or responsibility. They suggested I could talk with a Keystone rep. The Keystone rep reported that the warranty is expired, and the repair that was done was considered having lasted long enough, and they are not taking responsibility, but I could try an aftermarket extended warranty if I have one. Of course, the expensive extended warranty did not cover this. Fortunately and appreciatively, I managed to eventually get a discount from the Keystone repair facility (not the dealer who we bought this from) through my persistent complaining and got this second repair down to a not-insignificant $1200.00 from the original $1600.00 that was quoted. This problem has been in addition to a valve failing on the toilet and another on the black tank flush that each sprayed and flooded water all over the trailer (separate occasions), and a minor repair to the air conditioning that was installed incorrectly. A bunk mattress was also ripped when we bought it new, but that was rather insignificant. So while the floor plan is excellent for a small family, and the large rear slide of the king size bed is fantastic (i.e., you sleep parallel to the length of the trailer with no need to crawl over your sleeping partner), there certainly have been some frustrations. The folding bunk and cargo access door are very helpful and convenient. External shower on the door side of the trailer is also great. Lots of electrical plug ins. Please let it keep working and get through another winter. I'll aim to keep you posted. Good luck everybody. Show less

Second season had to replace circuit board for fridge, 3rd season awning damper wearing out and retract frame miss aligns its stow bracket, fourth season slide out not extending but will retract, not impressed with a trailer you pay so much for and use maybe five times in a season and have to put up with so many problems, thankfully im mechanically in clined and am able to fix these problems myself , very disappointed in Keystones quality in parts Show less

Quality was appalling. I had a list of no fewer than 20 issues including the major issue of a cracked vent (installed thwt way you could tell from the seal) on the roof that caused a major leak and dealing with Keystone was insulting to me. Their reaction ahowed me that this is usual and they had no concern whatsoever. The Dealer told me that in fact the only way to make headway with these issues is to build publicity on social media. The xompany doesn't care once you buy the product. Will never buy a keyston (or thor industries) again. Show less

What a piece of garbage! We used to own a 2016 250 TRS Outback and it was great. We downsized last year to a smaller, newer trailer, mistakenly thinking the quality would be similar. Boy we’re we wrong! Some of the problems we’ve had include both tire cover partially tearing off while towing, the balances over the windows pulled off the walls, the rear stabilizer stopped functioning, and now we can’t get the bed to slide out. Don’t but this trailer, or any other newer Keystone products. They don’t build quality and they don’t support the garbage they build. Show less

Bought used from dealership, trailer was 7 yrs. old when purchased. The dealer moved the trailer to my permanent site & said everything was checked over. The upper back where the fibreglass meets the rubber roof had a leak that they should have caulked but didn't. I am still fixing it where it leaked. Be very careful if you buy these RV's & check all the seams on the roof & recaulk. very roomy inside & love the large back window Show less

On our first camping trip the awning tube broke in the middle. We had it out for approximately 3 hours, one hour and a half unattended. No heavy rain(light rain) no windy conditions during that time period. Had to have it removed at the campsite($400) so we could move the trailer home. It is a 21 ft awning made by Solera. On their website they have a support for the middle of it and say it is required for 21’ and above awnings. There is no such bracket on our camper. Keystone refuses to fix this situation. They say it’s our fault! On their Cougar model, same floor plan(basically) they have two separate awnings. Keystone is adamant on not fixing the problem. I will never buy another Keystone product. Their warranty is not worth the paper it is written on. Show less

The Cadillac of the RVs? NOT!!! Maybe a Yugo! We bought a brand new Keystone Outback Toy Hauler at the end of January 2022. The owner of a very prestigious RV Dealership told us that we are getting the CADILLAC of all the RVs. A year and a half later I'm starting to wonder if this is what they tell to all of their customers because nothing could be further from the truth. Things that broke within first three months: the water pump and the valve. Things that broke within the first six months: the bed ( the slideout is actually the support for the king bed ), the table. Things that broke within the first year: the toilet, the awning, the space heater ( furnace ) , the bathroom fan, the shower pan, the outside valve for the black tank, a lot of wood covering ( cabinets, door ) got damaged and peeled off, the awning lights ( not all of them but a few LEDs are not working anymore ) . The propane stove is fine but the oven is a joke, it turns off by itself every five minutes ( or less). Communication with the company was extremely difficult, almost non existent with sometimes more than two or three months between sending and receiving an answer to my emails. Although we kept all the documentation, the quotes and the invoices from the repair company ( including the broken parts and pictures of the defects ), in the end they only offered to pay for about a quarter of half of the repairs cost and the explanation was rude and borderline disrespectful. Such a shame that a beautiful RV lifestyle can be shattered by a company that has 12.6% market share but it's no wonder that the number went down from the years before. Show less