Keystone Avalanche reviews

My experience with Keystone has been nothing short of a nightmare. We purchased this fifth wheel new in 2022 and have only been able to use it 2 times since buying it as it has been in the shop more than not. The biggest problem has been with the poorly installed air conditioning system. There is virtually no airflow from the vents on the non camping side and little on the other. After running for about an hour no airflow whatsoever is coming out of the non camping side. I put a borescope in the ducts and found that one was crushed and the aluminum tape that was used to seal the connecting to the roof unit was doing a better job of blocking the duct than anything else. There also appears to be something that looks like shop towl (or dead cat) in one of the ducts. Further investigation revealed that 2 of the vents in the ceiling missed the duct. Keystone is refusing to repair under warranty stating that service tessted and verified that the air coming out of the vents is 20 degrees colder than the air going in. That is not the problem. The problem is no airflow. It has been in the shop multiple times for this problem. The last time we used it (2nd time) we discovered that the outside kitchen electrical outlets don't work. Scheduled service for that, the ac again and a few recalls. By the time they were able to get to it it was "out of warranty" so now Keystone refuse to cover anything. There are numerous other problems which as a long time rv owner I have come to expect. What I didn't expect was the incredibly horrible way Keystone is as a company. I can not stress enough to anyone that you should avoid Keystone products like the plague. Show less

we have had nothing but problems with this brand new unit. Heater, AC, Fridge, freezer, water tank, molding falling off, doors falling off and tons and tons of other little stuff. Had our last RV for 20 years and never a single issue except replacing the thermostat and water pump into about the 14th year. This avalanche we were told and researched was supposed to be top of the line. Shhhhsh bottom of the barrell Show less

We love our 5 the wheel! We have had travel trailers, toy haulers, other 5th wheels, and truck campers and out of all of them the Avalanche is the the best! We bought it brand new and after the initial honeymoon period of having to reinforce the doors with longer screws, fix a back window, very minor things, we are very happy. We have been full timing in it this summer, my husband and 2 dogs, and have gone all the way down to Key West, and man was it hot, everything worked as it should! It tows beautifully and is very comfortable living in. The 2 slides in the living room make a difference. I would highly recommend it!! Show less

We love our 2013 295.The eye to detail cannot be beat.It has cherry wood throughout.Every thing in it is top quality.We have looked at new campers with BH only because of all the grandkids,it is disappointing to see all the cut corners on most of campers we have looked at.Yes like all campers weve had to do a few repairs,like replacing thermostat,hydraulics.I am glad to see they quit putting the keypads on.We had to have ours replaced while it was still under warranty, it quit working again and we haven't bothered replacing it again. There is a ton of storage in this camper,way more than we ever use,even for a 2 weeks trip. Definitely a great live in camper,you wont be searching for just the right spot.We have tons of space for grandkids toys.Plenty of under storage. The master closet is wonderful!!! It is cedar lined and has shelves for shoes. Is plumbed for washer and dryer.If you are trying to decide if this is a great camper,it definitely is. Show less

This should be a 2021 model not 2020. There was not an option to choose that in the menu though. I think we bought a Lemon. I purchased this in June 2021 and took it out for the first time over the July 4th weekend in 2021. The black valve tank would not seal all the way when we went to flush it, The molding around the entry door was not cut to fit, it was too long and bowing out. The hot water was leaking etc. Took it in to Crestview RV in Sept 2021 to get these items fixed. While sitting on the lot waiting to be repaired, it was also discovered that all six of our jacks were leaking hydraulic fluid and the jacks needed to be replaced. It is now March 2022 and Crestview still has my trailer because they were waiting on warranty approval from Keystone and could not order parts until they received approval. Now, I 'm not sure if Crestview is lying (they have fallen down on the job several times) or if Keystone is really that slow at approving things. Regardless, Crestview has had my camper longer than I've had it at home. I'm beyond furious. This is my 3rd Keystone brand camper. I never had to take the other two in for any type of warranty service. They have always been great quality. This is by far the worst. I'm completely regretting this purchase! Show less

Loved the living quarters plenty room fireplace is great for heating unit easy setup nothing negative to say great fifth wheel enjoyed camping easy set up with hydraulic jacks great rv RV was used in traveling the South and South West Show less

This RV is amazing easy to hook up auto leveling is amazing great king size bed, we have really enjoyed it, also has a professional hitch on the back to give you towing capacity of another trailer if needed, great size closet in Bedroom with cedar along with hook up for washer Show less

We loved this rv, roomy, comfort deluxe. Never had issues with rv. Highly recommend anyone wanting travel, recreational park to purchase a 380 living room to enjoy the comfort. Only 12000 gross weight, pulls great! Show less

Pin hole in roof the rotted out corner of roof, out of warranty by two months. AC unit caught fire after 1 yr. slide roof torn because it wasn’t adjusted properly. Sliding door to bathroom fell off, fridge wouldn’t cool because of poor adjustment on door, stainless steel sink rusted around drain. Slides and levelers stopped working leaving me stuck with unit on truck. Very frustrating experience and one I will never do again. Next time I’ll by used. I’ve also had many small problems like moldings falling off and screws falling out but they were easy to repair. Show less

Great floor plan with very comfortable living area. Relax in front of the fireplace on chilly nights or kick back and watch TV if you are down with the outdoors for the day. Large refrigerator and large pantry reduces the number of trips to the grocery store. Rear bedroom/toy room used more as an office and music room. Deck is great for relaxing without having to worry about steps down to the ground or the dog getting loose. Plenty of storage inside and underneath. Show less